Senior Program Director

Confidential; Massachusetts; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading consulting firm is seeking a Program Manager to lead programs and ensure delivery on scope, schedule, and client satisfaction. Key responsibilities include client relations, strategic alignment, and team development. The ideal candidate has over 12 years of program management experience and a Bachelor's degree, with preference for advanced degrees. This position is remote, primarily serving clients in New England.

Qualifications

• 12+ years of program management and operational leadership experience.
• Proven people leader with 10+ years managing cross-functional teams.
• Strong background in strategic planning, client delivery, and business development.

Responsibilities

• Lead programs end-to-end, ensuring delivery on scope, schedule, cost, and client satisfaction.
• Serve as the primary point of contact for clients, guiding reviews and driving results.
• Align strategy with execution by setting KPIs, managing scorecards, and ensuring accountability across teams.

Skills

Program management

Operational leadership

Cross-functional team management

Strategic planning

Communication

Problem-solving

Education

Bachelor's degree

MS or MBA

Job description

Remote – New England (MA, VT, ME, NH; primarily MA)

What You’ll Do

• Lead programs end-to-end, ensuring delivery on scope, schedule, cost, and client satisfaction.
• Serve as the primary point of contact for clients, guiding reviews and driving results.
• Align strategy with execution by setting KPIs, managing scorecards, and ensuring accountability across teams.
• Partner with business development on proposals, contracts, and expansion opportunities.
• Identify efficiencies, improve processes, and implement best practices that create measurable impact.
• Inspire, coach, and develop high-performing teams to deliver outstanding work.

What We’re Looking For

• 12+ years of program management and operational leadership experience.
• Proven people leader with 10+ years managing cross-functional teams.
• Strong background in strategic planning, client delivery, and business development.
• Data-driven decision maker with experience using financial and operational tools.
• Excellent communicator and problem-solver who thrives in fast-changing, ambiguous environments.
• Bachelor’s degree required; MS or MBA preferred.