Senior Program and Delivery Manager

Mimecast India Private Limited; United States; Hybrid; USD 124,000 - 186,000; Full time

Job summary

Mimecast is seeking a Senior Program and Delivery Manager to lead roadmap planning and delivery across Product and R&D in a Hybrid US setting. You will coordinate a clear, prioritized portfolio, empower engineers and product managers, and push for AI-powered workflows within planning, documentation, and quality assurance.

You will shape rhythms that boost team velocity, surface friction early, and ensure alignment of outcomes with business goals while maintaining a practical, ownership-driven

Qualifications

• Experience in Technical Program Management across multi-team Product and R&D organizations.
• Owns end-to-end roadmap planning and execution.
• Ability to build a metrics framework and translate delivery data into decisions.
• Align Product, R&D and leadership without relying on formal authority.
• Proficient in agile delivery and effective estimation discussions.
• Interest in applying AI to planning, documentation, and QA.
• Demonstrates high ownership and a team-first mindset.

Responsibilities

• Own the roadmap: maintain a clear, ranked view of priorities across Product and R&D.
• Drive a weekly delivery cadence with leadership; surface risks and blockers.
• Champion AI adoption across Product and R&D and track impact.
• Identify recurring friction and provide leadership-driven solutions.
• Own metrics like cycle time, lead time, deployment frequency, and velocity narration.
• Monitor team health and streamline processes to improve flow.

Skills

Technical Program Mgmt

Roadmap ownership

Analytics

Cross-functional influence

Agile delivery

AI in product

Ownership

Job description

Senior Program and Delivery Manager

Product Operations — Hybrid, US

Mimecast's Product and R&D organization is scaling fast, and we're looking for a senior partner to bring structure, clarity, and momentum to how we plan, prioritize, and deliver. You'll own the roadmap planning system that keeps our goals clearly defined, well-sequenced, and consistently achieved — and you'll be the person leadership turns to when they need to know what's really happening across the portfolio.

This is a role with real influence: you'll shape the systems and rhythms that increase team velocity, equip Engineering and Product Managers to own their outcomes fully, and help identify the friction points holding teams back before they become bigger problems.

What You'll Do

• Own the roadmap: build and maintain a clear, ranked view of priorities across Product and R&D, grounded in real capacity and realistic commitments.
• Drive a weekly delivery cadence with leadership — surfacing risks early, resolving blockers, and keeping priorities connected to what teams are actually doing day to day.
• Champion AI adoption across Product and R&D, embedding AI-powered workflows into planning, documentation, and quality assurance, and tracking the impact.
• Spot the patterns others miss — recurring friction, misalignment, and systemic blockers — and bring leadership solutions, not just problems.
• Own the metrics that matter: cycle time, lead time, deployment frequency, and a velocity narrative that drives continuous improvement.
• Keep a pulse on team health, championing lightweight process that improves flow and pushing back on ceremony that doesn't.

What You'll Bring

• Demonstrable experience in Technical Program Management, Delivery Management, or Engineering Program Management across multi-team Product and R&D organizations.
• A track record of owning roadmap planning and execution end-to-end — not just facilitating, but being accountable for the outcome.
• Strong analytical chops: you can build a metrics framework and turn delivery‑flow data into a narrative that drives decisions.
• Cross-functional influence without relying on authority — you get alignment across Product, R&D, and leadership because people trust your judgment.
• Fluency in agile delivery, technical enough to hold your own in trade‑off and estimation conversations, pragmatic enough not to be dogmatic about frameworks.
• A genuine interest in AI's role in how Product and R&D teams work, and the drive to accelerate adoption where it counts.
• High ownership and a team‑first mindset — you bring solutions, follow through, and measure yourself by what the team achieves.

The base salary range for this position is $124,000 - $186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

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We particularly welcome applicants from traditionally underrepresented groups.

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If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [e-mail].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.