Senior Program Analyst (Remote Opportunity)

Remote Jobs; Washington (District of Columbia); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading healthcare consulting firm is seeking a subject matter expert for the DAWA web application. This fully remote role offers the opportunity to work on high-impact projects with the Department of Veterans Affairs. Ideal candidates will have a bachelor's degree and 8+ years of experience in federal healthcare IT. The position includes competitive benefits such as medical insurance and a 401(k) plan.

Benefits

Medical, Dental, and Vision insurance

401(k) plan with employer match

Training and professional development opportunities

Generous PTO and federal holidays

Qualifications

• 8+ years of experience supporting large-scale federal healthcare IT or program management initiatives.
• Proven ability to provide end-user support and guidance in real-time session environments.
• Strong organizational skills with experience coordinating multi-site or multi-team activities.

Responsibilities

• Serve as a subject matter expert for the DAWA application, providing real-time support.
• Manage user access and onboarding for DAWA, ensuring site readiness.
• Collaborate with program managers and government stakeholders to align DAWA activities with objectives.

Skills

End-user support

Organizational skills

Written communication

Verbal communication

Education

Bachelor's degree in Information Technology, Business, or Healthcare

Job description

Overview

Employer Industry: Healthcare IT Consulting

Why consider this job opportunity

• Opportunity to work on a high-impact healthcare modernization initiative with the Department of Veterans Affairs
• Fully remote role, offering flexibility in your work environment
• Medical, Dental, and Vision insurance provided
• 401(k) plan with employer match to support your financial future
• Training and professional development opportunities for career advancement
• Generous PTO and federal holidays to ensure a healthy work-life balance

What to Expect (Job Responsibilities)

• Serve as a subject matter expert for the Data Collection Workbook Assistive Web Application (DAWA), providing real-time support to site staff
• Manage user access and onboarding for the DAWA tool, ensuring site readiness during data collection events
• Organize and track orientation sessions for site SMEs and monitor the coverage schedule for the DAWA technical team
• Collaborate with program managers and government stakeholders to align DAWA activities with program objectives
• Document and review information from DAWA session recordings to create reference materials

What is Required (Qualifications)

• Bachelor\'s degree in Information Technology, Business, Healthcare, or a related field
• 8+ years of experience supporting large-scale federal healthcare IT or program management initiatives
• Proven ability to provide end-user support and guidance in real-time session environments
• Strong organizational skills with experience coordinating multi-site or multi-team activities
• Excellent written and verbal communication skills, able to support both technical and non-technical users

How to Stand Out (Preferred Qualifications)

• Prior experience supporting VA programs or federal healthcare initiatives
• Familiarity with DAWA or other migration/cutover validation tools
• Experience developing user training content, quick reference guides, or support documentation
• Certifications such as PMP, PMI-PBA, or SAFe Scrum Master

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