Senior Professional Services Consultant - Hybrid Cloud Data Center

logicalis; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Logicalis, a trusted advisor in hybrid cloud and data center solutions, seeks a senior services professional to lead client engagements from discovery through implementation, validation, and knowledge transfer.

You will design and implement data protection, virtualization, and infrastructure modernization projects, mentor teams, and ensure on-time delivery while maintaining client satisfaction.

Qualifications

• Experience leading enterprise infrastructure projects and client-facing technical conversations.
• Advanced design and implementation with at least one data protection platform (Veeam, Rubrik, or Commvault).
• Strong knowledge of virtualization and storage technologies.
• Ability to translate business requirements into resilient solution designs.
• Familiarity with backup, disaster recovery, and cyber resilience practices.

Responsibilities

• Performs implementations of overall solutions for clients with design, implementation plans and documentation.
• Leads project teams to deliver successful implementations.
• Delivers knowledge transfer and documentation to clients.
• Develops and applies automation to improve repeatability.
• Owns technical project execution and manages risks and dependencies.
• Mentors and trains team members.

Skills

Client-facing leadership

Project delivery

Automation design

Stakeholder management

Education

Bachelor's Degree in related field

Equivalent combination accepted

Tools

Ansible

Terraform

PowerShell

Veeam

Rubrik

Commvault

Job description

Summary

Provides senior-level professional services delivery for hybrid cloud and data center solutions, with primary emphasis on enterprise data protection and virtualization. Leads client engagements from discovery and design through implementation, migration, validation, documentation, and knowledge transfer. Serves as a trusted technical advisor who can own project delivery and guide strategic technology conversations with clients.

Essential Duties and Responsibilities

• Performs implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.
• Develops Logicalis standards for scoping, documentation, and implementations.
• Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client's business.
• Leads project teams to deliver successful implementations.
• Performs expert integration and customized consulting services.
• Satisfies client technology services and solution requirements using best practices to:
• Design
• Plan
• Implement
• Validate and Test
• Document
• Provide Knowledge Transfer
• Troubleshoot
• Support
• Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions.
• Delivers consultative-based knowledge transfer and documentation to Logicalis' clients.
• Works with RMO and PMO in scheduling and managing engagements.
• Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning.
• Responsible for product evaluation, process improvement, and practice refinement activities.
• Establishes relationships with clients by demonstrating strong listening skills.
• Builds credibility and trust by delivering what has been promised within established timeframes.
• Maintains focus on client satisfaction and expectation management.
• Mentors and trains team members on working in collaborative environment.
• Leads data protection, virtualization, infrastructure modernization, migration, business continuity, disaster recovery, and cyber resiliency engagements.
• Translates business, recovery, security, and operational requirements into resilient solution designs and implementation plans.
• Owns technical project execution, proactively manages risks and dependencies, and communicates status, decisions, and recommendations to client and internal stakeholders.
• Develops and applies automation using tools such as Ansible, Terraform, PowerShell, or vendor APIs to improve consistency and repeatability.
• Maintains technical knowledge and certifications aligned with Logicalis partner requirements and strategic solution priorities.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications

• Equivalent combination accepted.

Education

• Bachelor's Degree in a related field.

Experience / Technical Requirements

• Demonstrated success leading enterprise infrastructure projects and owning client-facing technical conversations, solution designs, implementations, troubleshooting, documentation, and knowledge transfer.
• Advanced design and implementation experience with at least one enterprise data protection platform: Veeam, Rubrik, or Commvault.
• Working knowledge of backup architecture, immutability, recovery validation, ransomware resilience, and operational recovery practices.
• Advanced experience with at least one virtualization platform: VMware vSphere or VMware Cloud Foundation, Nutanix AHV, Microsoft Hyper-V, or HPE Morpheus VM Essentials. Experience with more than one platform is strongly preferred.
• Design and implementation experience with enterprise storage platforms such as Pure Storage, Dell Technologies, NetApp, or HPE.
• Knowledge of SAN and NAS technologies and connectivity, including Fibre Channel, iSCSI, NFS, and NVMe-based solutions.
• Design and implementation experience with enterprise server platforms such as HPE ProLiant, Cisco UCS, or Dell PowerEdge.
• Experience designing or executing business continuity, high availability, backup and recovery, disaster recovery, failover and failback, recovery testing, and cyber recovery solutions aligned with business RPO and RTO re