Senior Professional, Client Leadership

Epsilon; New York (NY); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Paid sick time

Parental leave

Childcare support

401(k)

Job summary

Epsilon is seeking a Senior Professional, Client Leadership to oversee a portfolio of nonprofit clients, driving growth through data and audience solutions across direct mail, digital, and emerging channels. You will partner with brokers, agencies, and client teams to expand usage and deliver measurable fundraising results.

Based in the United States, you’ll travel as needed and lead strategic account planning, forecasting, and collaborations with analytics, product, and delivery teams to ensure

Qualifications

• 3–5 years in client-facing sales or account management.
• Experience in nonprofit fundraising, direct mail, and data-driven campaigns.
• Ability to interpret campaign results and turn insights into recommendations.
• Strong written, verbal, and presentation skills.
• Willingness to travel for client meetings and industry events.

Responsibilities

• Revenue growth: meet and exceed sales targets across your book of business and expand client usage.
• Client success: build tailored data strategies for fundraising challenges like donor acquisition, reactivation, retention, and major gifts.
• Partner relationships: establish strong relationships with brokers, agencies, and nonprofit client teams.
• Strategic collaboration: work with analytics, product, and delivery to ensure seamless execution and measurable results.
• Account management: conduct planning, reviews, forecasting, pricing, and manage agreements.
• New opportunities: identify whitespace and convert conversations into closed business.

Skills

Relationship building

Consultative selling

Executive presentation

Organizational skills

Team collaboration

Mission driven

Job description

Company Description

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

Company Description

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

Overview

How You'll Make an Impact

As a Senior Professional, Client Leadership, you'll own and grow a portfolio of about 45 nonprofit relationships. These include some of the country's most recognized national organizations, plus several in Canada. Their causes range from animal welfare and conservation to medical research, hunger relief, veterans, international aid, human rights, education, and arts and culture.

You’ll support brokers, agencies, and nonprofit fundraisers and marketers in their work to find, engage, and keep donors using Epsilon’s data and audience solutions. If you love data and want your work to support causes people care about, this is the role for you.

You’ll be a trusted, data‑savvy partner who brings a clear point of view, solid analytical thinking, and reliable follow-through. You’ll help clients use and scale Epsilon’s solutions across direct mail, digital, and emerging channels.

Responsibilities

What You’ll Achieve

• Revenue growth: Meet and exceed sales targets across your book of business by deepening adoption of Epsilon's data and audience solutions and expanding what clients use.
• Client success: Build tailored data strategies that solve each organization's fundraising challenges, including donor acquisition, reactivation, retention, and mid-level and major donor identification.
• Partner relationships: Build strong, collaborative relationships with list brokers, agencies, and nonprofit client teams so you become their go-to data partner.
• Strategic collaboration: Work with Epsilon's analytics, product, and delivery teams so execution is seamless and client results are measurable.
• Account management: Own account planning, business reviews, forecasting, pricing, and agreements for your portfolio, keeping operations running smoothly and clients happy.
• New opportunities: Find whitespace across your accounts, shape solutions, and turn conversations into closed business.

Qualifications

Who You Are

• A relationship-builder who enjoys working with external partners and who earns trust by being responsive, knowledgeable, and easy to work with.
• A consultative seller who connects client goals to the right Epsilon solutions and can explain the "why" behind a data recommendation.
• Comfortable presenting to senior fundraising and marketing leaders, communicating clearly, and handling negotiations while keeping relationships strong.
• Organized and proactive. You can juggle many accounts at once, prioritize well, and follow through.
• Curious and collaborative. You're eager to learn, share ideas with your team, and help shape how nonprofits use data.
• Motivated by mission. You like knowing your work helps organizations raise more money for causes that matter.

What You’ll Bring With You

• Experience: 3-5 years in client-facing sales, account management, or client services, ideally in nonprofit fundraising, direct response, data, or marketing services.
• You're familiar with nonprofit fundraising, including direct mail, list rental and exchange, cooperative databases, modeling, and digital donor acquisition. You also understand how third-party data drives acquisition, retention, and personalization.
• You're comfortable interpreting campaign results, audience insights, and performance data, and turning them into clear, actionable recommendations.
• You work well with cross-functional partners such as sales, product, analytics, and delivery to get results for clients.
• You're interested in emerging technologies, including AI, machine learning, and digital activation, and how they can drive fundraising innovation.
• You have strong written, verbal, and presentation skills and a team-first attitude.
• You're able to travel as needed for client meetings and industry events.

Additional Information

When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture

https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon

https://www.epsilon.com/us/about-us/epic-blog

Epsilon Has Five Values That Define Our Culture And Guide Us As We Create Value For Our Clients, Our People And Consumers. We Seek Candidates Who Align With Our Company Values, Demonstrate Them And Make Them Meaningful In Their Day-to-day Work

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

Benefits

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [e-mail] to request an accommodation.

For San Francisco Bay and Los Angeles Areas

Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range

USD $72,000.00 - USD $108,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/2/2026.