Senior Production Specialist, Communications

Northwestern Medicine; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

The Communications Specialist at Northwestern Medicine supports the Communications Manager and team in executing integrated campaigns, aligning with NM's mission and ethics. You will help activate plans, coordinate with stakeholders, and ensure flawless execution across channels.

Responsibilities include content development, crafting articles, emails, and letters; editing, approvals, and analytics to measure impact.

Qualifications

• Bachelor’s Degree in Communications, Journalism or related field required.
• Minimum two years of experience in communications, marketing, and project management.
• Excellent project management skills.
• Basic knowledge of print production. Proficient in all Microsoft applications.
• Must have exceptional interpersonal skills with a strong customer service orientation.
• Highly motivated and proactive, with a “can-do” attitude.
• Preferred: Understanding of healthcare industry and academic medical centers.

Responsibilities

• Supports his/her Manager or Program Director in activating communications campaigns.
• Contributes to planning, execution and delivery of tactics necessary to launch comprehensive communications campaigns.
• Acts as the team’s content developer.
• Authors and edits articles, letters, emails, and other communications, and oversees design elements.
• Provides ad hoc writing support to team members/clients.
• Utilizes excellent project management capabilities.
• Creates timelines for each tactic in the plan and manages them to ensure delivery.
• Proofs all materials and obtains appropriate approvals (management, legal/risk, other).
• Utilizes project management software to manage programs.
• Monitors the effectiveness of communications tactics through analytics and other measurement.
• Other duties as assigned.

Skills

Project management

Communications

Customer service

MS Office

Education

Bachelor’s Degree in Communications/Journaling or related field

Job description

Description

The Communications Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Communications Specialist is responsible for supporting their Manager and other Communications team members in the execution of communications plans for assigned focus areas. This role is an activation expert and understands how the elements of a communications plan work together for maximum impact. Communications Specialists are also expected to have flawless execution of their plans in coordination with other team members. This individual works collaboratively with internal stakeholders in their assigned focus area.

Responsibilities

• Supports his/her Manager or Program Director in activating communications campaigns.
  
  
  
  • Contributes to planning, execution and delivery of tactics necessary to launch comprehensive communications campaigns
  
  
  
  


• Acts as the team’s content developer.
  
  
  
  • Authors and edits articles, letters, emails, and other communications, and oversees design elements
  
  
  • Provides ad hoc writing support to team members/clients
  
  
  
  


• Utilizes excellent project management capabilities.
  
  
  
  • Creates timelines for each tactic in the plan and manages them to ensure delivery
  
  
  • Proofs all materials and obtains appropriate approvals (management, legal/risk, other)
  
  
  • Utilizes project management software to manage programs
  
  
  • Monitors the effectiveness of communications tactics through analytics and other measurement
  
  
  
  


• Other duties as assigned.

Qualifications

Required

• Bachelor’s Degree in Communications, Journalism or related field required.


• Minimum two years of experience in communications, marketing, and project management.


• Excellent project management skills.


• Basic knowledge of print production. Proficient in all Microsoft applications.


• Must have exceptional interpersonal skills with a strong customer service orientation.


• Highly motivated and proactive, with a “can-do” attitude.

Preferred

• Understanding of healthcare industry and academic medical centers.

Management Responsibility

• This position will not have direct reports.

Population Served

• Leaders of each team within Marketing.


• Regional or system clients as identified.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign‑on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.