Senior Product Strategy Analyst for AI & CDX

Capital One; Richmond (VA); On-site; USD 101,000 - 115,000; Full time

Job summary

Capital One is seeking a Senior Associate, Product Strategy to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. The role spans customer digital engagement and analytics, including the Capital One app, marketing platform, and risk management products.

Responsibilities include leading strategic workstreams, setting long-term product innovation visions, and collaborating with engineering to prototype new ideas, while driving customer satisfaction and

Qualifications

• At least 2 years of professional analysis experience.
• Bachelor's or Master's degree in a quantitative field or MBA with quantitative concentration by start date.
• Master’s degree in a quantitative field or MBA with quantitative concentration is preferred.

Responsibilities

• Partner with CDX leaders to answer strategic questions.
• Lead workstreams on priority strategic initiatives, including AI transformation.
• Support intelligence unit with analytics, landscape assessments, and deep dives.
• Set the vision for long-term product innovation with engineering collaboration.
• Obsess about customer satisfaction by building trusted stakeholder relationships.
• Contribute to CDX strategic capabilities and develop trainings.
• Role model AI adoption to improve efficiency and quality.

Skills

Strategy & problem solving

Analytical skills

Customer orientation

Innovation mindset

Relationship building

Communication skills

Education

Bachelor's degree (quantitative field)

Master's degree / MBA with quantitative concentration

Tools

SQL

Job description

Capital One is seeking a Senior Associate, Product Strategy to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. The role spans customer digital engagement and analytics, including the Capital One app, marketing platform, and risk management products.

Responsibilities include leading strategic workstreams, setting long-term product innovation visions, and collaborating with engineering to prototype new ideas, while driving customer satisfaction and