Senior Product Specialist

ThermoFisher Scientific; Cleveland (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare technology company seeks a Senior Product Specialist in Cleveland, Ohio. The role involves selling diagnostic equipment and consumables, delivering exceptional customer support, and driving sales growth. Candidates should have over 5 years of healthcare sales experience and a relevant bachelor's degree. Excellent communication and interpersonal skills are essential, along with a commitment to the company's values. A willingness to travel is required.

Qualifications

• 5+ years of experience in healthcare sales, medical device, or capital equipment sales.
• Strong presentation skills for complex information.
• Proven sales performance track record.
• Ability and willingness to travel ~50%.

Responsibilities

• Deliver outstanding customer experience and support laboratory goals.
• Prospect and grow existing customer base.
• Drive sales process results professionally and ethically.
• Develop and implement sales strategies within assigned territory.

Skills

Healthcare sales

Interpersonal skills

Negotiation skills

Collaboration

Communication skills

Education

Bachelor’s degree in sciences

M.S. preferred

Tools

Salesforce

CRM tools

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary:

Are you an experienced and technical laboratory sales professional who enjoys helping customers achieve their clinical, operational and financial goals? If you are, then this is the role for you! As a Senior Product Specialist-Specialty Diagnostics, you will be responsible for selling diagnostic capital equipment and consumables to our healthcare partners. In this role, you will partner with our Fisher Healthcare selling team and customers, driving revenue growth within a defined territory for our innovative Specialty Diagnostics portfolio. This role requires focus on finding new business and rapidly growing our current customer testing needs.

Key Responsibilities:

• Deliver an outstanding customer experience passionate about supporting our customers with their laboratory goals

• Support multiple sales representatives by providing information specific to our diagnostics portfolio, including technical information/presentations, product recommendations for customer applications, and other technical support

• Prospecting new customers and opportunities in addition to growing our existing customer portfolio

• Execute the sales cycle and process in a manner that drives results, professional, ethical, persuasive and leads the customer to action

• Develop, present and implement sales strategies and plans to expand business within assigned territory using Salesforce and other CRM tools for effective customer and business strategy management

• Continuously improve knowledge of the clinical chemistry, immunoassay and microbiology market, its trends and our competitors

• Independently make decisions while using available resources to meet customer needs

• Team oriented - work with a cross-functional team of supplier and internal partners

• Positively represent Thermo Fisher Scientific at all times throughout customer locations

Minimum Requirements/Qualifications:

• Minimum of 5+ years of healthcare sales, medical device, or capital equipment sales, preferably in Clinical Diagnostics

• Bachelor’s degree required, preferably in the sciences, M.S. preferred

• Excellent interpersonal, collaboration, communication, and negotiation skills

• Experience in presenting complex information both verbally and written

• Proven track record of sales performance

• Must be willing and able to travel ~50% of the time

• Demonstrate the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

This position has not been approved for Relocation Assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.