Senior Product Operations Strategist

Aquent; Southlake (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Aquent is seeking a senior professional to shape the operational backbone of critical technology platforms for a leading financial services client. You will drive process transformation, map complex workflows, and translate insights into tangible improvements that enhance efficiency and product value.

You will collaborate across Product, Technology, and business teams, engage with external partners, and document key processes to ensure clarity and repeatable ways of working.

Qualifications

• 8+ years of experience in business analysis, process management/improvement, product operations, or related fields.
• Proven ability to lead discovery sessions and translate insights into actionable improvements.
• Experience mapping processes and user journeys in complex tech environments.
• Strong cross-functional collaboration with Product, Technology, and external partners.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Lead discovery and mapping of complex processes and user journeys in technology environments.
• Establish operating processes, team practices, governance, and repeatable ways of working.
• Analyze complex problems and translate findings into process or platform improvements.
• Collaborate with Product, Technology, business teams, and vendors to drive improvements.
• Document critical processes and workflows for clarity and accessibility.

Skills

Business analysis

Process improvement

Product operations

Platform management

Stakeholder communication

Tools

SQL

Python

Excel

PowerPoint

Job description

Aquent is seeking a senior professional to shape the operational backbone of critical technology platforms for a leading financial services client. You will drive process transformation, map complex workflows, and translate insights into tangible improvements that enhance efficiency and product value.

You will collaborate across Product, Technology, and business teams, engage with external partners, and document key processes to ensure clarity and repeatable ways of working.