Senior Product Operations Lead - Earnix & Guidewire
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Benefits offered by this job
Job summary
American Modern Insurance Group, Inc. is seeking a Product Operations Enablement lead in Amelia, OH to drive delivery of product changes through Earnix and Guidewire configurations.
You will oversee analysts, manage capacity, and ensure accurate rate and rule implementations while partnering with Product Management on prioritization and operationalization. The role emphasizes leadership, expert Earnix/Guidewire knowledge, and strong communication as you bridge business requirements with
Qualifications
- 5+ years in an analytical role or analyst-type functions
- 3+ years configuring Rating Engine
- Expertise in Earnix Configuration
- Expertise with Guidewire and rating engine functionality
- Understanding of how Rating Engine, Guidewire, Data, Pricing, Earning, and forms integrate
- Leadership and team development experience
- Strategic planning and execution experience
- Capacity management and work prioritization experience
- Excellent communication skills (verbal and written)
- Strong critical thinking and problem solving
- Ability to express complex technical concepts
- Expertise translating highly complex technical and business requirements
- Expertise working with Earnix and Python technologies/platforms
- Experience deciphering configuration impacts based on Earnix/Python code and how it relates within various systems
- Expertise with a web-based policy administration system, user interface, integrated development environment, query tools, and rating engines
- Expertise with capacity management and work scheduling efforts
- Expertise with work product triage, estimation, and planning
- Experience leading a team
- Experience with Strategic Workforce Planning
- Experience with Guidewire Configuration, Python, or other comparable insurance policy administration system
- Insurance knowledge
Responsibilities
- Lead, coach, develop, and support Product Operations Enablement analysts
- Establish workload priorities and ensure resource allocation across initiatives
- Manage team capacity planning, work intake, and scheduling activities
- Develop team expertise in Earnix, Guidewire, and related systems
- Conduct performance management, coaching, and career development activities
- Identify staffing needs and support Strategic Workforce Planning
- Promote a culture of accountability, collaboration, and continuous improvement
- Provide oversight of Earnix configuration activities and related business requirements
- Ensure rate, rule, form, and model changes are implemented accurately and efficiently
- Review and approve configuration approaches, testing strategies, and implementation plans
- Establish and maintain best practices for consistent, concise, and maintainable system configuration
- Monitor execution progress and remove roadblocks impacting delivery
- Partner with Product Management on prioritization, planning, and operationalization activities
- Collaborate regularly with managers to report progress and roadblocks
- Own documentation of processes and procedures
- Provide expert guidance on Earnix, Guidewire, data integration, and rating engine functionality
- Support analysis of complex technical and business requirements
- Serve as an escalation point for configuration challenges and recurring issues
- Oversee troubleshooting and resolution of system configuration defects
- Ensure effective testing practices, quality controls, and governance for implementations
- Participate in the product development life cycle with emphasis on analysis, design, configuration, and testing
- Analyze, troubleshoot, and provide technical support for Earnix, application functions, and defined documentation
- Develop, coordinate, and execute test plans to ensure tests are completed successfully
- Develop methods to test business-driven solutions as they relate to product and pricing strategy
- Train associates on procedure changes and new processes
- Provide Earnix training and certifications needed for the current version of the solution
- Monitor, enhance, and support business-related functions using Earnix
Skills
Education
Tools
Job description
American Modern Insurance Group, Inc. is seeking a Product Operations Enablement lead in Amelia, OH to drive delivery of product changes through Earnix and Guidewire configurations.
You will oversee analysts, manage capacity, and ensure accurate rate and rule implementations while partnering with Product Management on prioritization and operationalization. The role emphasizes leadership, expert Earnix/Guidewire knowledge, and strong communication as you bridge business requirements with
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