Senior Product Operations Analyst

Windfalldata; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Windfall is seeking a Senior Product Operations Analyst to partner with Product leadership at the San Francisco headquarters.

You will collaborate with engineering, data science, and customer success to streamline processes, build analyses, and present findings in slide decks for internal and external stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Data Analysis, Engineering or related field
• 2+ years of professional analytical experience
• Proficiency in SQL and Python at beginner to intermediate level
• Experience handling large data files via command line

Responsibilities

• Aggregate data from multiple sources to generate accurate analyses
• Create visualizations and dashboards using various technologies for slide decks
• Construct slide decks from scratch to clearly communicate results to stakeholders
• Conduct focused research on US households to validate models and datasets
• Gather training data to improve Windfall’s data assets
• Develop customer segments using different heuristics
• Standardize and transform customer data for internal processing

Education

Bachelor's degree in Computer Science, Data Analysis, Engineering

Tools

SQL

Python

Job description

As a Senior Product Operations Analyst, you will report directly to Windfall’s VP of Product at the San Francisco headquarters. You will work closely with our engineering, data science, and customer success teams. You will play a key role in streamlining internal processes, creating analyses, and communicating findings to both internal and external stakeholders in slide decks that you construct.

This role will give you an opportunity to advance your analytical skills. Working alongside an incredibly talented team of Analysts, Data Scientists, and Engineers, you’ll work on projects to provide impactful insights to the most advanced non‑profit and commercial companies in the US. Your insights will help non‑profits exceed their donation goals and commercial companies achieve higher ROI on their marketing spend.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: Be an excellent communicator; Operate with transparency; Provide leverage, not optimization; Win When Our Customers Win; and Act with integrity and trust.

Key Responsibilities

• Aggregating data from several sources to generate accurate analysis
• Generating visualizations leveraging different technologies to be included in slide decks and dashboards
• Constructing slide decks from inception to effectively communicate results to various internal & external stakeholders
• Perform focused research on US households to help validate our model and dataset
• Gathering training data that will help us improve Windfall’s data asset
• Creating custom segments for our customers based on different heuristics
• Standardizing and transforming customer data in numerous formats for internal processing

Qualifications and Experience

• Bachelor's degree in Computer Science, Data Analysis, Engineering, or a similar field
• 2+ years of professional work experience in an analytical role
• Collaborative team‑focused attitude with a strong desire to advance the product and learn new things
• Beginner to Intermediate experience with SQL and Python
• Hands‑on experience working with large data files via command line
• A fierce sense of ownership and responsibility in one’s work
• You are a self‑starter that anticipates requests and doesn’t need a lot of oversight
• Impeccable attention to detail — we take pride in the details!
• 2+ years working experience with SQL and Python preferred
• Previous experience supporting a product function in an internship or work environment

Compensation and Benefits

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across California. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. We also offer a comprehensive benefits package, which you can explore on our careers site.

Compensation range:

About Windfall

Windfall is a people intelligence and AI company that gives go‑to‑market teams actionable insights. By democratizing access to people data, organizations can intelligently prioritize go‑to‑market resources to drive greater business outcomes. Powered by best‑in‑class machine learning and artificial intelligence, Windfall activates insights into workflows that engage the right people for each respective organization. More than 1,500 data‑driven organizations use Windfall to power their business. For more information, please visit www.windfall.com.

We comply with CCPA. For more information on how we comply, review our privacy notice.

Windfall is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use AI tools to assist parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our team and do not replace human judgment. Final hiring decisions are made by people.