Senior Product Manager - Workplace AI

Zoom; Cheyenne (WY); Remote; USD 124,000 - 272,000; Full time

Job summary

A leading communication technology company in Cheyenne, Wyoming, seeks a Senior Product Manager to develop product strategies and drive innovation in their flagship products. The role involves collaboration across teams to enhance customer satisfaction and support operational efficiency. This position offers a competitive salary range of $124,000 to $271,200, depending on experience and qualifications.

Benefits

Health benefits

Flexible work arrangements

Diversity and inclusion initiatives

Qualifications

• Proven experience as a product manager for SaaS products.
• Strong ability to align product strategies with market trends.
• Experience in developing product strategies that drive customer value.

Responsibilities

• Drive product strategy development aligned with business objectives.
• Collaborate with design, research, and engineering on product delivery.
• Manage product lifecycle and market introduction of new features.

Skills

Product strategy development

SaaS-based collaboration products

AI user interfaces

Customer success focus

Job description

Overview

You will drive the strategic development, execution, and lifecycle management of products to deliver value, enhance customer satisfaction, and achieve business objectives. Collaborate across teams to define requirements, prioritize features, and manage timelines. Ensure alignment with market trends and organizational goals through data-driven decision-making and continuous improvement. Optimize processes to support innovation, scalability, and operational efficiency.

About the Team

Zoom Meetings is the flagship product from Zoom with a mission to deliver limitless human connection. As Senior Product Manager, you will lead innovation in the core meeting experience, creating new user experiences across the meeting lifecycle. With AI Companion unlocking the value of meetings, we focus on driving the flow of information from conversation to task completion.

Responsibilities

• Developing product strategies aligned with organizational goals to drive growth and meet customer needs effectively.
• Analyzing economical offerings and industry / technology trends to inform the strategy of the software products that Zoom building.
• Driving through the product lifecycle. Collaborating with designers, researchers, and engineering on feature delivery, and work with go to market teams to bring new functionality to market effectively.
• Working with customers and partners to ensure that the solutions you define can be implemented and deployed effectively.
• Developing product strategies aligned with business goals to drive innovation and market competitiveness.

What we’re looking for

• Demonstrate expertise in developing product strategies aligned with business objectives and market trends.
• Strong experience as a product manager for SaaS-based collaboration products, AI user interfaces, and a passion for delivering value to drive customer success.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing [e-mail].

Salary

Minimum: $124,000.00

Maximum: $271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Anticipated Position Close Date

10/16/25

Additional notes

#LI-Remote