Senior Product Manager - Trust & Safety Tooling

Bumble; New York (NY); On-site; USD 164,000 - 200,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead the development of Trust and Safety tools. This role requires a strategic thinker with a proven ability to manage cross-functional teams and drive impactful solutions. You will own the vision and strategy for enhancing moderation tooling and third-party integrations, ensuring a secure user experience. If you thrive in fast-paced environments and are passionate about customer engagement, this opportunity offers significant visibility and the chance to make a meaningful difference in the organization.

Qualifications

• 4+ years of product management experience, ideally with large B2C products.
• Proven track record of building internal tools and integrating third-party providers.

Responsibilities

• Define and gain buy-in for product strategy focused on Trust and Safety.
• Align leadership and partner teams to support the product roadmap.

Skills

Product Management

Cross-functional Collaboration

Strategic Thinking

Customer Engagement

Data-informed Decision Making

Communication Skills

Job description

Bumble is looking for an experienced Senior Product Manager to lead efforts in developing Trust and Safety agent moderation tools, automation solutions, and third-party integrations for Safety tools. This role will have end-to-end ownership of delivering innovative and scalable solutions that address complex user and business challenges, requiring strategic thinking, technical fluency, and strong cross-functional collaboration.

You will need to independently manage execution while defining and evolving the long-term strategy for how these solutions contribute to our mission of creating a secure and seamless user experience. This is a broad and technically challenging scope, with high visibility and the opportunity to drive significant impact across the organization.

To be right for this role, you should be an experienced Product Manager with a proven ability to lead cross-functional teams and shape vision and strategy independently. Experience in Trust & Safety (T&S) or related domains, along with delivering internal tools and third-party integrations, is highly desirable. You should also have a strong track record of engaging with executive stakeholders to secure alignment and support for your initiatives.

WHAT YOU WILL BE DOING

• Define and gain buy-in for your vision and product strategy centered on enhancing moderation tooling, third-party integrations, and scalable solutions for Trust and Safety workflows.
• Set and deliver ambitious product goals aligned with your vision and strategy, maximizing customer value and driving the platform’s trust, safety, and long-term success.
• Define success metrics and track KPIs to ensure all initiatives and existing systems contribute to the overarching objectives effectively.
• Apply a rigorous prioritization process to create a roadmap that enhances platform safety and user experience, addressing high-priority areas of improvement.
• Identify, explore, and validate new opportunities to strengthen trust and safety across the platform while balancing user and business needs.
• Align leadership, partner teams, and key stakeholders across the organization to support your roadmap and strategic direction.
• Empower your cross-functional team with the context, tools, and customer insights they need to be autonomous, user-focused, and innovative in their approach.
• Collaborate with other product managers to integrate safety and trust considerations seamlessly into every experience the platform delivers.

WE’D LOVE TO MEET SOMEONE WITH

• 4+ years of product management experience, ideally with large B2C products—extra credit if you’ve worked in Trust & Safety or related domains.
• A proven track record of building internal tools and integrating third-party providers to enhance product functionality and efficiency.
• Experience collaborating with executive-level stakeholders in a large B2C business environment.
• The ability to thrive in fast-paced, ambiguous environments while setting and achieving ambitious goals.
• A customer-first mindset, ensuring that every decision is focused on delivering meaningful value.
• A strong commitment to engaging with customers and incorporating their feedback into your process.
• Excellent communication skills, both verbal and written, with the ability to effectively share ideas across all levels of an organization.
• Expertise in leading a thoughtful product discovery process, balancing the need for validation with decisive action.
• A data-informed approach to decision-making, combined with a mission-driven mindset that prioritizes value-based outcomes.
• A passion for continuous learning and personal growth, always seeking ways to expand skills and increase impact.
• A “whatever-it-takes” attitude when it comes to supporting your team’s success.
• A deep commitment to fostering healthy relationships built on respect, equality, empowerment, and safety.

$164,000 - $200,000 a year

This role can be based in the following locations: New York, New York; Austin, Texas