Senior Product Manager - Technical, AWS Training and Certification

Amazon; Seattle (WA); On-site; USD 136,000 - 236,000; Full time

Job summary

AWS Training & Certification seeks a Senior Product Manager to strategically lead product development in Identity and Profile Management. This role involves deep technical insight and collaboration with cross-functional teams to enhance user access to personalized training. Candidates must possess strong problem-solving skills and a customer-focused mindset, ideal for navigating complex authentication technologies.

Qualifications

• 5+ years of experience owning roadmap strategy and definition.
• 2+ years in authentication and/or identity software.
• 1+ year using analytical tools.

Responsibilities

• Own defining product vision and strategy.
• Develop business cases, strategy, requirements, user stories.
• Partner cross-functionally to launch and go-to-market.

Skills

Problem-solving

Business judgement

Technical understanding

Customer focus

Education

Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

Tools

Tableau

Qlikview

QuickSight

Job description

AWS Training & Certification is looking for an experienced product leader who is passionate about transforming education on behalf of Amazon and its customers. As a Senior Product Manager, Technical for the AWS Training and Certification’s Skill Builder Core Services team, you will be responsible for the comprehensive technical product strategies around Identity and Profile Management that work backwards from the customer, considering learner needs as well as security postures. You will envision new ways to solve customer problems, helping learners and organizations access personalized training content faster, while simplifying identity management and enterprise authentication for our users. You will own defining Skill Builder product vision and strategy through deep understanding of customer needs and of latest solutions in AWS authentication and profile technologies. You will also work across a team of product managers to align our overall product roadmap in partnership with product, program, user experience, and technology teams. You will work closely every day with developers and designers to build services and technologies that support delightful access experiences. This role works closely with executive leaders, engineering, and customers, and partners with AWS Field and Service teams to enable customers to innovate with AWS technology.

The successful candidate must have exceptional problem-solving skills, strong business judgement, deep technical understanding, and demonstrated experience influencing both internally and externally at all levels as well as proven ability to execute both strategically, and tactically. This position requires a candidate who is customer focused with a passion for new, ambiguous, industry-defining projects in authentication technologies and profile management.


Key job responsibilities
* Obsess over customer needs by working directly with our field teams to engage customers and understand their needs, use cases, and priorities
* Dive deep into the requirements that enable our engineering team to deliver with speed, agility, and accuracy.
* Prioritize initiatives and create product roadmaps to help facilitate focus and trade-off decisions.
* Develop business cases, strategy, requirements, user stories
* Establish metrics and key performance indicators to manage your services and business area
* Use metrics to drive improvement and innovation
* Partner cross-functionally to launch and go-to-market

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
- 5+ years of experience owning/driving roadmap strategy and definition for software products or cloud services, with feature delivery and tradeoffs
- 5+ years of experience working with engineering teams around technology decisions and strategy related to a product- 2+ years of experience in authentication and/or identity software or services
- 2+ years of experience in project management methodologies, business analysis, or process improvement
- 2+ years of experience working in learning management service or technology industries
- 1+ year of experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.