Senior Product Manager Systems - Hardware

Diebold Nixdorf, Incorporated; North Canton (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking a Senior Product Manager for Systems - Hardware to define, launch, and manage ATM hardware products throughout their lifecycle. You will align customers, engineering, manufacturing, and service teams to create secure, cost-effective self-service banking solutions with AI-enabled data insights.

The role focuses on strategy, roadmap development, portfolio optimization, and end-to-end customer outcomes.

Qualifications

• Bachelor's degree required in computer science, electronics engineering, mechanical engineering, or equivalent.
• 4–6 years of relevant experience in Product Management / Hardware products.
• Technical knowledge: systems thinking, hardware architecture understanding, risk management, and technology evaluation.
• Experience managing product roadmaps, lifecycle management and Agile methodologies.
• Experience driving business case development, requirements management, competitive analysis and go-to-market strategies.
• Experience leveraging data analytics and customer insights to drive product strategy and business outcomes.
• Travel: quarterly travel within US and internationally 1–2 times a year.
• Location: onsite North Canton, Ohio.

Responsibilities

• Define and drive a strategic roadmap for AI-enabled, data-driven, and intelligent self-service banking solutions.
• Own product vision across hardware, software, and services to maximize value and market adoption.
• Bridge customers, engineering, manufacturing, service and business stakeholders to deliver secure, reliable, cost-effective self-service banking solutions.
• Drive product strategy, portfolio optimization, regulatory compliance, and end-to-end outcomes across the portfolio.
• Collaborate with marketing, research, and customer solutions to capture requirements and market needs.
• Monitor KPIs and analyze data to identify opportunities and guide investments and improvements.
• Evaluate opportunities with cross-functional partners to improve market impact and revenue.

Skills

Product management

Hardware products

Agile methodologies

Data analytics

Stakeholder mgmt

Presentation skills

Education

Bachelor's degree in CS/EE/ME or equivalent

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Senior Product Manager Systems - Hardware is responsible for defining, developing, launching, and managing ATM hardware products and integrated solution offerings throughout their lifecycle. This role serves as the bridge between customers, engineering, software development, manufacturing, service organizations, and business stakeholders to deliver innovative, secure, reliable, and cost-effective self-service banking solutions.

The successful candidate will drive product strategy, roadmap development, portfolio optimization, AI and data-enabled innovation, regulatory compliance, commercialization efforts, and end-to-end customer outcomes. The role owns the product vision across hardware, software, and attached services to maximize customer value, market adoption, and business performance.

Location: Onsite: North Canton, Ohio

• Product Strategy, Development & Roadmap

• Product Lifecycle Management

• Product and Market Requirements

• Compliance & Security

• Financial & Business Management
• Stakeholder & Customer Management
• Vendor & Supply Chain Management
• Define and drive a strategic roadmap for AI-enabled, data-driven, and intelligent self-service banking solutions
• Ensure seamless integration of hardware, software, and services as part of a unified portfolio solution
• Assume end-to-end accountability for business, customer, and operational outcomes across the assigned portfolio
• Act as a product entrepreneur, identifying emerging market opportunities, customer problems, adjacent revenue streams, and innovative business models
• Partners with marketing, research, customer solutions and business stakeholders to understand customer / product-specific expectations and requirements
• Proactively analyzes / monitors KPIs to ensure achievement of success metrics
• Engages with cross-functional stakeholders and business partners, to ensure product vision addresses: Marketplace access, Key features and functionality requirements, Service and support requirements, Key accounts and prospects
• Evaluates customer / market / financial data, identifying emerging patterns, trends and problems and recommends strategies and approaches for resolution
• Collaborates cross-functionally to evaluate opportunities with a promise of positive product / product line impact

• Bachelor’s degree in computer science, electronics engineering or mechanical engineering or equivalent work experience required.

• Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Product Management / Hardware products.
• Technical knowledge: Systems thinking, Hardware architecture understanding, problem-solving, risk management and technology evaluation.

• Experience managing product roadmaps, product lifecycle management and Agile methodologies.

• Experience driving Business case development, requirements management, Competitive analysis and go-to-market strategies.

• Experience leveraging data analytics and customer insights to drive product strategy, investment decisions, and business outcomes

• Customer-centric mindset

• Presents to leaders

• Travel: Potential quarterly travel within US and internationally 1-2 times a year.

• Location: Onsite: North Canton, Ohio

Preferred Qualifications

• 3-5+ years’ experience within ATM industry, Banking technology, self-service devices and payment technologies
• Experience managing global products and regional compliance requirements.
• Experience with other similar ATM platforms.
• Knowledge of ATM software-hardware integration.
• Experience in financial services technology.
• Experience with AI/ML-enabled products, predictive analytics, digital services, or intelligent automation solutions.