Senior Product Manager, Small Business Banking

Capital One; Richmond (VA); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One is seeking a Manager, Product Manager for the Small Business Bank product management team. You will collaborate with tech, operations, and business partners to enhance the account opening experience using data-driven insights and modern technology.

The role emphasizes transforming customer experiences, mitigating risk through fraud controls, and delivering measurable value for small business customers across channels.

Qualifications

• Bachelor's or Master's degree in a quantitative field or related area, with PM experience.
• At least 3 years of Product Management experience.
• Experience translating strategy into consumer digital products.
• Strong collaboration across tech, operations, and business partners.

Responsibilities

• Lead the Small Business Bank product team to deliver an account opening experience that is first-in-class.
• Leverage data and cutting-edge technology to determine and build fraud detection and mitigation.
• Collaborate with tech, operations and business partners to drive value and alignment across the product.
• Drive customer outcomes and scalable product offerings for small businesses.

Skills

Human Centered

Business Focused

Technology Driven

Integrated Problem Solving

Transformational Leadership

Education

Bachelor\'s or Master\'s in a quantitative field

Job description

Capital One is seeking a Manager, Product Manager for the Small Business Bank product management team. You will collaborate with tech, operations, and business partners to enhance the account opening experience using data-driven insights and modern technology.

The role emphasizes transforming customer experiences, mitigating risk through fraud controls, and delivering measurable value for small business customers across channels.