Senior Product Manager, Safety Intelligence

Lyft; San Francisco (CA); Hybrid; USD 148,000 - 185,000; Full time

Job summary

A leading company is seeking a Senior Product Manager for Safety Intelligence to drive product innovation and execution in a dynamic environment. This role requires strong analytical and communication skills, with responsibilities including leveraging AI technology and managing cross-functional teams to enhance user experiences. The position is hybrid, offering flexibility while requiring in-office presence three days a week.

Benefits

Comprehensive medical, dental, and vision insurance options

Mental health, family building, child care, and pet benefits

401(k) plan for future savings

Paid time off including holidays, discretionary leave, and parental leave

Subsidized commuter benefits

Exclusive Lyft Pink benefits

Qualifications

• 5+ years in product management, design, or consulting roles.
• Experience with post-launch optimization and testing strategies.

Responsibilities

• Leverage AI technology to enhance customer experiences.
• Define and communicate a shared vision and strategy for your product area.
• Lead cross-functional teams including engineers, designers, and marketers.

Skills

Communication

Analytical Skills

Organizational Skills

Job description

Join to apply for the Senior Product Manager, Safety Intelligence role at Lyft.

At Lyft, our mission is to improve people’s lives with the world’s best transportation. We foster an open, inclusive, and diverse organization to support our community.

Lyft connects people to transportation, transforming how we live and move within our communities. We seek product managers with exceptional creative and analytical skills to develop best-in-class products. Our product management team integrates engineering, data science, and design to realize Lyft’s vision of reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute in a fast-paced environment from our San Francisco headquarters.

The Safety & Customer Care (SCC) team ensures riders & drivers can resolve issues efficiently, helping them get back on the road. SCC is vital in delivering Lyft’s strategy by honoring our commitments to customers and ensuring a safe, seamless, and delightful experience for our community of drivers and riders.

Responsibilities:

1. Leverage AI technology to enhance customer and internal agent experiences.
2. Define and communicate a shared vision and strategy for your product area to motivate your team and stakeholders.
3. Set goals, success metrics, and roadmaps; lead cross-functional teams including engineers, designers, data scientists, marketers, and operations.
4. Own your products end-to-end, from ideation through development, launch, and growth.
5. Clearly communicate roadmaps, priorities, and decisions across diverse audiences.

Experience:

• 5+ years in product management, design, or equivalent consulting roles.
• Passion for Lyft’s mission in sustainable urban transportation.
• Ability to manage ambiguity, complexity, and interdependencies; define and analyze success metrics.
• Strong judgment and understanding of product ecosystems.
• Excellent communication skills tailored to various audiences.
• Experience with post-launch optimization and testing strategies.
• Ability to manage multiple projects and stakeholders efficiently.
• Superior organizational skills for balancing deadlines and requests.

Benefits:

• Comprehensive medical, dental, and vision insurance options.
• Mental health, family building, child care, and pet benefits.
• 401(k) plan for future savings.
• Paid time off including holidays, discretionary leave, and parental leave.
• Subsidized commuter benefits.
• Exclusive Lyft Pink benefits and flexible hybrid work schedule.

Lyft is committed to an inclusive workplace and considers all qualified applicants without discrimination. The role is hybrid, requiring in-office presence 3 days a week (Mondays, Wednesdays, Thursdays), with up to 4 weeks of remote work annually.

The expected base pay range in San Francisco is $148,000 - $185,000, dependent on experience and location. Total compensation may include bonuses and equity.