Senior Product Manager — Restaurant POS & AI Platforms

Mad Mobile Inc; Tampa (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Market-leading benefits (medical, etc)

$1000 HSA contribution (prorated)

401(k) plan with 4% match (fully vest)

Job summary

Mad Mobile in Tampa, FL is seeking a Senior Product Manager to lead the vision, strategy, and execution of innovative restaurant technology solutions. You will own the POS ecosystem, including online ordering, reporting, and kitchen systems, while coordinating across teams to scale across thousands of locations.

You will drive AI‑driven features for personalized guest experiences, forecasting, and intelligent ordering, with an emphasis on multi‑gen POS platforms and cross‑functional

Qualifications

• 9+ years of product management experience in restaurant technology, POS systems, or SaaS platforms.
• Experience evolving and maintaining complex POS ecosystems while driving innovation.
• Experience designing and optimizing back‑office features and integrations for seamless workflows.

Responsibilities

• Own and evolve Mad Mobile’s restaurant POS ecosystem, including Online Ordering, Reporting, and Kitchen Systems.
• Drive innovation while ensuring continuity of mission‑critical systems and proprietary integration logic.
• Lead development and scaling of handheld POS (mobile POS) and align with POS workflows from order entry through reporting.
• Oversee Back‑of‑House systems (reporting, staff management, admin portal, Kitchen Display Systems) ensuring enterprise scalability.
• Translate customer and market requirements into actionable product strategies and roadmaps for SMB and mid‑market restaurants.

Skills

Product management

Cross-functional collaboration

Agile development

Jira / Trello experience

Education

Bachelor’s degree in Business, Computer Science, or related

Tools

Jira

Trello

Job description

Mad Mobile in Tampa, FL is seeking a Senior Product Manager to lead the vision, strategy, and execution of innovative restaurant technology solutions. You will own the POS ecosystem, including online ordering, reporting, and kitchen systems, while coordinating across teams to scale across thousands of locations.

You will drive AI‑driven features for personalized guest experiences, forecasting, and intelligent ordering, with an emphasis on multi‑gen POS platforms and cross‑functional