Senior Product Manager, Professional Education Training

Edwards Lifesciences; Irvine (CA); On-site; USD 121,000 - 171,000; Full time

Job summary

Edwards Lifesciences is seeking a Training & Education Lead for the Transcatheter Mitral and Tricuspid Therapies unit in Irvine, CA. You will develop professional education programs, create training tools, engage stakeholders and drive launches across cardiac programs.

Requires a Bachelor's degree and 8+ years in sales, marketing or healthcare, plus travel up to 50% to Irvine HQ. Base pay ranges from $121,000 to $171,000 annually, with incentives and benefits.

Qualifications

• Bachelor's degree and 8+ years in sales/marketing/healthcare
• Experience creating training documents and tools
• Excellent documentation and communication skills
• Ability to manage multiple priorities in fast-paced environment
• Ability to interact with upper management and cross-functional teams

Responsibilities

• Develop Professional Education programs and strategies for the organization.
• Subject Matter Expert for areas of responsibility with the specific product/program expertise and procedural knowledge
• Engage KOLs to develop strategically aligned messages on EW programs
• Create and manage all product and/or program related training documents and educational tools from program planning to execution
• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes
• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate
• Manage relationships with multiple vendors
• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns
• Drive process improvement for operational efficiency. Measure effectiveness of training efforts
• Other incidental duties

Skills

Program management

Training development

KOL engagement

Cross-functional collaboration

Regulatory compliance

Interpersonal skills

Education

Bachelor's Degree or Equivalent

Tools

Microsoft Office Suite

Job description

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you will make an impact:

• Develop Professional Education programs and strategies for the organization.
• Subject Matter Expert for areas of responsibility with the specific product/program expertise and procedural knowledge
• Engage KOLs to develop strategically aligned messages on EW programs
• Create and manage all product and/or program related training documents and educational tools from program planning to execution
• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes
• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate
• Manage relationships with multiple vendors
• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns
• Drive process improvement for operational efficiency. Measure effectiveness of training efforts
• Other incidental duties

What you will need (required):

• Bachelor's Degree or Equivalent in relevant field with a minimum of 8 years of previously related work experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria
• Travel up to 50% to irvine, Ca corporate headquarters one week a month

What else we look for (preferred):

• Experience with creating product and/or program related training documents and educational tools from program planning to execution
• Credentialed as a cardiac echo sonographer or equivalent work experience
• Proven successful organizational and project management skills
• Experience in structural heart procedures
• Proven expertise in Microsoft Office Suite
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
• Extensive understanding of related aspects of marketing concepts and principles
• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning
• Extensive knowledge of regulatory and AdvaMed requirements
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively elevate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management
• Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $121,000 to $171,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.