Senior Product Manager, Professional Education Training

Edwards Lifesciences Gruppe; Irvine (CA); On-site; USD 121,000 - 171,000; Full time

Job summary

Edwards Lifesciences Gruppe is seeking a seasoned Training Program Manager in California. You will develop professional education programs, engage KOLs, and create training materials to support mitral and tricuspid therapy initiatives.

Travel up to 50% to Irvine HQ and collaborate with sales, clinical, and regulatory teams to ensure successful program launches and compliant educational tools.

Qualifications

• Develop Professional Education programs and strategies for the organization.
• Engage KOLs to develop strategically aligned messages on EW programs.
• Create and manage training documents and educational tools from planning to execution.
• Measure effectiveness of training and drive process improvements.

Responsibilities

• Develop strategy for launch, management and execution of training programs.
• Drive regional/local tactics for education initiatives supporting product launches.
• Manage vendor relationships and ensure alignment with objectives.
• Collaborate with cross-functional teams and upper management to meet targets.

Skills

Project management

Training development

Vendor management

KOL engagement

Cross-functional collaboration

Regulatory knowledge

Communication skills

Detail oriented

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.How you will make an impact:Develop Professional Education programs and strategies for the organization.Subject Matter Expert for areas of responsibility with the specific product/program expertise and procedural knowledgeEngage KOLs to develop strategically aligned messages on EW programsCreate and manage all product and/or program related training documents and educational tools from program planning to executionDevelop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomesDevelop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriateManage relationships with multiple vendorsMeasure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concernsDrive process improvement for operational efficiency. Measure effectiveness of training effortsOther incidental dutiesWhat you will need (required):Bachelor's Degree or Equivalent in relevant field with a minimum of 8 years of previously related work experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteriaTravel up to 50% to irvine, Ca corporate headquarters one week a monthWhat else we look for (preferred):Experience with creating product and/or program related training documents and educational tools from program planning to executionCredentialed as a cardiac echo sonographer or equivalent work experienceProven successful organizational and project management skillsExperience in structural heart proceduresProven expertise in Microsoft Office SuiteExcellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectivesExtensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standardsExtensive understanding of related aspects of marketing concepts and principlesExtensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planningExtensive knowledge of regulatory and AdvaMed requirementsStrict attention to detailAbility to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organizationAbility to manage competing priorities in a fast paced environmentMust be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper managementMaintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/controlAligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.For California (CA), the base pay range for this position is $121,000 to $171,000 (highly experienced).The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. bsite.Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.