The POS Data Model supports clean, reliable API / Data Development, unifying the integration between SaaS Systems and Enterprise Reporting Platforms. The Hub ensures only 1 downstream integration, increasing flexibility and reducing redundancy.
JOB SUMMARY
Vaco Technology is seeking a Senior Product Manager / POS Data Hub (QSR) for a Direct-Hire opportunity that is 100% remote based. The Senior Product Manager will lead a Software Product Team responsible for integrating with a POS system, crafting the product roadmap, collaborating with business / technical stakeholders, and leading the product development in alignment with organizational objectives.
RESPONSIBILITIES
- Product Strategy / Roadmap Development – Synthesize Disparate / Discreet Requirements into Clear / Strategic Roadmaps | Define / Drive Product Vision / Strategy / Success Metrics | Work with Engineering / UX / 3rd Party External Vendors / Business Stakeholders to Align Roadmap / Business Goals
- Backlog Management / Prioritization – Backlog Grooming / Applying Prioritization Frameworks (MoSCoW / RICE / WSJF, etc.) | Break Down Complex Requirements into Cohesive / Meaningful Product Delivery | Managing Tradeoffs Between Short-Term / Long-Term Needs
- Collaboration / Leadership – Strong Negotiation / Compromise Skills to Align Diverse Stakeholders with Competing Priorities | Lead Cross-Functional Teams / Drive Alignment Between Engineering / Business / Vendors | Manage Partnerships with Vendors (POS Providers / HR / Payroll / Reporting Systems)
- Execution / Delivery – Utilizing Agile / SCRUM Methodologies for Iterative Product Development | Release Planning / MVP Scoping / Go-To Market Strategies Understanding | Manage Risks / Dependencies / Cross-Functional Coordination for Smooth Product Launches
- Customer-Centric Mindset – Gather Insights from Internal/External Customers / Accounting / Support Teams to Drive Product Improvements | Optimizing User Experience / Workflows in POS Systems | Analytical Mindset with Data-Driven Approach to Decision-Making
CHALLENGES
The team currently supports 2,500 Restaurants with tens of thousands of events per minute during peak times, with data quality challenges, including non-uniform data and complex and raw POS data streams. Reporting is critical, especially for executive dashboards and operational metrics.
90-120 DAY ROADMAP
- Operational Reporting / POS Data Integration – Revamping operational reports and improving the quality of raw data coming from two different POS systems.
- Back-of-House Process Overhaul – Overhauling back-of-house processes, specifically how employees are onboarded and offboarded, and how those workflows integrate with the POS systems.
- Labor Forecasting (Harri Integration) – Enhancing the integration with Harri to optimize store-level staffing, including analyzing labor needs, pulling production time data, and integrating recipe system data.
THE IDEAL PRODUCT MANAGER
The ideal candidate will have a strong background in and understanding of APIs, Vendor Integrations, and Data Systems, with experience leading a team without direct reports, acting as a people leader in practice.
JOB REQUIREMENTS
- Senior Product Manager (QSR) – Product Management within POS / Payments / Retail Technology
- Vendor Management – Multi-Vendor Management / Geographically Distributed Teams in Multiple Time Zones
- Integration Architectures – POS / API / Payment Processing Integrations
- Agile / XP Software Development Practices – CI/CD / TDD / Domain-Driven Design
- Architectural Diagrams / Design Documents / Pseudocode – Ability to Understand / Explain the Architecture
- SQL / NoSQL Database Concepts – Strong Experience
- API Design Standards – Familiarity with REST / PUB/SUB, etc.
- Business Analysis – Elicit Business Requirements / Analyze Root Cause (Logs / Tests, etc.)
Determining compensation for this role depends upon a wide array of factors, including individual’s skill sets, experience, and training. The salary range for the role is noted in this job posting, with potential eligibility for discretionary bonuses and participation in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.