Senior Product Manager, Payment Platform

PayPal; San Jose (CA); On-site; USD 96,000 - 235,000; Full time

Job summary

PayPal is seeking a Senior Technical Product Manager to lead the strategy and development of Value-Added Services across its global payments platform. This role involves defining the product vision, collaborating with engineering teams, and delivering innovative solutions that enhance user experiences. The ideal candidate will have extensive experience in product management within the payments sector and strong skills in stakeholder management and communication.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Qualifications

• 8+ years of product and platform experience in payments or financial technology.
• Deep understanding of acquiring/processing platforms and fraud/risk tools.

Responsibilities

• Define the roadmap for payments platform capabilities.
• Drive platform-first architecture for Value-Added Services.
• Build detailed business cases and collaborate with GTM teams.

Skills

Product Management

Stakeholder Management

Communication

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

PayPal is committed to building and scaling the next generation of payment integration technologies for merchants, consumers and developers globally. We are seeking a Senior Technical Product Manager to lead the strategy, development, and commercialization of Value-Added Services (VAS) across our global payments platform. This role is at the core of our mission to expand beyond transactional processing and deliver differentiated, revenue-generating services such as fraud management, risk analytics, FX, compliance intelligence, smart routing, and real-time reporting, scalable payments platforms.

Meet the team

The newly established Global Solutions Engineering organization will deliver products for Global Markets, including key strategic initiatives such as Digital Wallets, that will allow expansion of PayPal’s footprint through intuitive experiences. This team will be responsible for building out platforms that will accelerate time to value across all PayPal markets.

Job Description:

Your way to impact

As a Senior Product Manager, you will define the roadmap for payments platform capabilities, collaborate with engineering and business teams, and deliver solutions that drive adoption, enhance user experiences, and ensure reliability at scale. This is an opportunity to work on cutting-edge payment technologies and shape the future of payments infrastructure.

Your day-to-day

Value Added Services Strategy & Roadmap:

• Own and evolve the product vision and roadmap for Value-Added Services that complement and enhance the core payments platform.

• Identify market gaps and growth opportunities across services such as fraud detection, tokenization, FX and treasury optimization, smart retry, settlement insights, and compliance monitoring.

• Define monetization strategies for VAS products, including tiered packaging, usage-based pricing, or ecosystem bundling.

Payments Platform Thinking:

• Drive platform-first architecture—ensuring VAS solutions are embedded, modular, and scalable across all payment flows (checkout, payouts, B2B, cross-border).

• Partner with platform engineering to architect services that are performant, resilient, and extensible across merchant and partner segments.

• Define clear KPIs to track product adoption, revenue contribution, and operational impact (e.g., risk reduction, conversion uplift).

• Continuously evaluate customer feedback, industry benchmarks, and platform telemetry to iterate on VAS performance.

Commercial Acumen & GTM:

• Build detailed business cases, market sizing, and unit economics to support prioritization and executive alignment.

• Collaborate with GTM teams to define target segments, use cases, and positioning strategies for VAS offerings.

• Enable commercial teams with messaging, ROI calculators, and training materials to support field sales and partnerships.

• Work across Risk, Compliance, Treasury, and Legal teams to build secure and compliant VAS offerings that solve mission-critical needs.

• Partner with Data Science to embed intelligence and automation into services like fraud scoring or dynamic FX

What you need to bring

• 8+ years of product and platform experience, within the payments or financial technology sectors, with a proven track record of launching and scaling products that deliver quantifiable value to customers (consumers and/or merchants).

• Deep understanding of acquiring/processing platforms, value-added services, fraud/risk tools, FX/treasury flows, and transaction routing.

• Familiarity with global regulatory environments, compliance standards, and risk management protocols.

• Track record of delivering platform-native services in collaboration with engineering, analytics, and operations teams.

• Excellent stakeholder management and communication skills—capable of influencing across product, GTM, legal, and executive layers.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com .

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail] .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.