Senior Product Manager, Ops Tech

Flexport; Bellevue (CA); On-site; USD 156,000 - 194,000; Full time

Job summary

Flexport in the United States is seeking a Senior Product Manager for the Ops Tech team to own critical parts of how we empower internal operators and optimize global logistics execution.

You will define the vision and roadmap for import operations technology, ship features that drive efficiency and cost savings, and collaborate with engineering, design, data science, and global operations to solve complex workflows.

Qualifications

• 6+ years in product management or domain-relevant roles in data-dense environments.
• Strong analytical and quantitative skills with data-driven metrics.
• Experience building B2B workflow software or freight/ops tech.
• Ability to simplify complex workflows into intuitive interfaces.
• Proven cross-functional collaboration with design, Eng, and operations.
• Excellent written and verbal executive communication.

Responsibilities

• Own the product strategy and execution roadmap end-to-end.
• Define and deliver features to improve destination dwell management, demurrage costs, and on-time delivery.
• Build high-efficiency internal operator tools and AI-driven automation.
• Establish quantitative frameworks to track metrics, health, productivity, and cost-to-serve.
• Partner with Engineering, Design, Global Operations, and Commercial leadership.
• Communicate strategy and trade-offs in executive forums.

Skills

SQL proficiency

Data-driven metrics

Freight/ops tech domain

Cross-functional collaboration

Executive communication

Analytical skills

Job description

About the company:At the company, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use the company technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put the company center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

We're looking for a Senior Product Manager to join the company's Ops Tech product team and own a critical part of how we empower internal operators and optimize global logistics execution. You'll define the vision and roadmap for import operations technology, ship features that drive measurable efficiency and cost savings, and collaborate with engineering, design, data science, and global operations teams to solve hard execution problems at scale.

the company's platform powers every stage of global freight—from origin booking to destination execution and final warehouse delivery. The products you build will be used daily by freight operators, drayage teams, customs specialists, and logistics managers who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex physical and digital logistics workflows.

You will:

• Own the product strategy and execution roadmap for Ops Tech end-to-end—from problem discovery through launch, adoption, and iteration
• Define and deliver product features that improve destination dwell management, control demurrage expenses, and elevate on-time delivery metrics
• Build high-efficiency internal operator tools and AI-driven automation that simplify complex, multi-step freight execution workflows
• Establish quantitative frameworks to track operational metrics, platform health, operator productivity, and cost-to-serve reductions
• Partner deeply with Engineering, Design, Global Operations, and Commercial leadership to translate physical trade constraints into software solutions
• Communicate strategy, trade-offs, and outcomes with clarity and conviction in executive-facing forums

You should have:

• 6+ years of product management experience (or domain-relevant experience), shipping products in complex, data-dense environments
• Strong analytical & quantitative skills: Proficient in SQL, comfortable working with complex datasets, and skilled at building data-driven metrics frameworks
• Domain Focus: Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology
• Complex Workflow UX: Demonstrated ability to streamline intricate operational tasks into intuitive user interfaces for heavy daily users
• Cross-Functional Collaboration: Proven ability to partner closely with designers, engineers, and frontline operations teams to prioritize features and manage dependencies
• Executive Communication: Excellent written and verbal communication skills, particularly when explaining technical trade-offs, prioritization frameworks, and business impact

#LI-onsite

#LI-VA1

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at the company, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):$155,520—$194,400 USD

Commitment to Equal OpportunityAt the company, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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