Senior Product Manager, Marketplace

Oscar Health; Los Angeles (CA); Hybrid; USD 164,000 - 215,000; Full time

Benefits offered by this job

Unlimited vacation

Company equity grants

Annual performance bonuses

Medical, dental, and vision benefits

Job summary

Oscar Health, Inc. is seeking a Senior Product Manager for the Lucie Health Marketplace in Los Angeles.

The role blends product strategy with execution, partnering with Engineering, Data, and Design to shape the marketplace roadmap and drive AI-enabled shopping experiences for healthcare plans and services. Based in a hybrid LA office (3 days in office), you will define OKRs, own the backlog, mentor junior team members, and collaborate across functions to deliver end-to-end solutions that

Qualifications

• 6+ years of cross-functional experience in product management.
• 4+ years of experience in prioritization processes.
• 4+ years of experience with tech systems and understanding infrastructure such as backend services and databases.
• 2+ years of experience root-causing ambiguous problems and building roadmaps toward a solution.
• Ecommerce or two-sided marketplace experience preferred.
• Deep knowledge of A/B testing practices.

Responsibilities

• Define, defend, and execute on the vision, strategy, and roadmap for product investments powering the Lucie Health Marketplace.
• Define OKRs and KPIs to measure business and operational impacts; identify improvements.
• Independently identify and bring together the right counterparts to solve strategic challenges.
• Problem-solve across teams to diagnose root cause and move to resolution with trade-offs on speed, scalability, and quality.
• Spearhead complex initiatives; manage timelines, cross-functional accountability, and risk.
• Collaborate with engineers, PMs, and operations to gather insights and ship innovative functionality.
• Articulate clear requirements and communicate across stakeholders; produce reusable learnings for juniors.
• Invest in strengthening the product team through mentorship.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Cross-functional collaboration

Prioritization

Product management

A/B testing

Data-driven decisions

Lead cross-domain initiatives

Tools

SQL

Job description

Hi, we're Oscar. We're hiring a Senior Product Manager to join our Lucie Health Marketplace team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

Lucie Health Marketplace is a new all-in-one storefront that will change how Americans shop for healthcare. Consumers buy cars, homes, and everyday products with transparency and choice. Healthcare is next. Lucie’s platform can serve millions of entrepreneurs, full- and part-time employees, gig workers, and early retirees.

This marketplace will serve D2C and CHOICE employee shoppers - guiding them with AI and broker support as they shop health plans, supplemental products, telehealth benefits, and other healthcare goods and services.

As a Senior Product Manager on the Lucie Health Marketplace team, You will lead marketplace product strategy, partnering closely with Engineering, Data, and Design teams. You will prioritize the marketplace roadmap, balancing initiatives across growth, user experience, AI investments, and strategic partnerships. You’ll work closely with Product Managers responsible for the enrollment platform and ICHRA tooling to create an end-to-end shopping experience.

You will report into a Director, Product Management.

Work Location:

This position is based in our Los Angeles (Marina del Rey) office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $163,944.00 - $215,176.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Define, defend, and execute on the vision, strategy, and roadmap for product investments that power the Lucie Health Marketplace platform; implement solutions well-tailored to that strategy.
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements.
• Independently identify and bring together the right counterparts to solve a strategic or executional challenge, even when not clearly defined.
• Independently problem-solve issues across teams and domains to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality.
• Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification.
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals.
• Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights. Produce artifacts that junior team members can learn from.
• Invest in strengthening the talent on Oscar's product team, by developing more junior team members through mentorship.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements:

• 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL2+ years of experience leading complex, cross-domain initiatives.
• 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.
• Ecommerce or two-sided marketplace experience preferred.
• Deep knowledge of A/B testing practices.

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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The work location expectations for this role is listed in the job postings under "Work Location". This section includes any onsite related expectations and residency requirements.

Oscar Health is authorized to do business in many, but not all, states. If you are not located in or willing to relocate to a state where Oscar is registered, you will not be eligible for employment. The approved states for this role are listed in the job posting.

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