Senior Product Manager, Marketplace

Oscar Health; Boston (MA); Remote; USD 164,000 - 215,000; Full time

Job summary

Oscar Health, Inc. is hiring a Senior Product Manager for the Lucie Health Marketplace team. This remote role guides marketplace strategy, partners with Engineering, Data, and Design, and shapes the roadmap to balance growth, user experience, AI investments, and partnerships.

You will collaborate with enrollment and ICHRA tooling teams to craft an end-to-end shopping experience. You will report into a Director, Product Management, with work location flexible for Boston-area candidates and

Qualifications

• 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.
• 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.
• Ecommerce or two-sided marketplace experience preferred.
• Deep knowledge of A/B testing practices.

Responsibilities

• Define, defend, and execute on the vision, strategy, and roadmap for product investments powering the Lucie Health Marketplace platform; implement solutions aligned with that strategy.
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements.
• Independently identify and convene the right counterparts to solve strategic or executional challenges.
• Independently problem-solve issues across teams to diagnose root causes and move to resolution considering speed, scalability, and quality trade-offs.
• Spearhead complex initiatives with the ability to influence without authority; manage timelines, cross-functional team accountability, and risk identification.
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals.
• Articulate clear requirements and communicate them across stakeholders, using data and user research insights; produce artifacts for junior team members to learn from.
• Invest in strengthening the product team by mentoring junior members.
• Compliance with applicable laws and regulations.
• Other duties as assigned.

Job description

Hi, we're Oscar. We're hiring a Senior Product Manager to join our Lucie Health Marketplace team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

Lucie Health Marketplace is a new all-in-one storefront that will change how Americans shop for healthcare. Consumers buy cars, homes, and everyday products with transparency and choice. Healthcare is next. Lucie’s platform can serve millions of entrepreneurs, full‑and‑part‑time employees, gig workers, and early retirees.

This marketplace will serve D2C and ICHRA employee shoppers - guiding them with AI and broker support as they shop health plans, supplemental products, telehealth benefits, and other healthcare goods and services.

As a Senior Product Manager on the Lucie Health Marketplace team, You will lead marketplace product strategy, partnering closely with Engineering, Data, and Design teams. You will prioritize the marketplace roadmap, balancing initiatives across growth, user experience, AI investments, and strategic partnerships. You’ll work closely with Product Managers responsible for the enrollment platform and ICHRA tooling to create an end‑to‑end shopping experience.

You will report into a Director, Product Management.

Work Location:

Work Location: This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency:

The base pay for this role is: $163,944.00 - $215,176.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Define, defend, and execute on the vision, strategy, and roadmap for product investments that power the Lucie Health Marketplace platform; implement solutions well‑tailored to that strategy.
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements.
• Independently identify and bring together the right counterparts to solve a strategic or executional challenge, even when not clearly defined.
• Independently problem‑solve issues across teams and domains to quickly diagnose root cause and move to resolution factoring in trade‑offs on speed, scalability and quality.
• Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross‑functional team accountability, and risk identification.
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals.
• Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights. Produce artifacts that junior team members can learn from.
• Invest in strengthening the talent on Oscar's product team, by developing more junior team members through mentorship.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements:

• 6+ years of experience collaborating cross‑functionally among engineers, designers, operations experts, and others in a Product Management or Product Management‑adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL2+ years of experience leading complex, cross‑domain initiatives.
• 2+ years of experience root‑causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.
• Ecommerce or two‑sided marketplace experience preferred.
• Deep knowledge of A/B testing practices.

This is an authentic Oscar Health job opportunity.

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full‑time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI):

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

California Residents:

For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .

Oscar Health is authorized to do business in many, but not all, states. If you are not located in or willing to relocate to a state where Oscar is registered, you will not be eligible for employment. The approved states for this role are listed in the job posting.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Oscar Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.