Senior Product Manager, Lodging

PowerToFly; Austin (TX); On-site; USD 173,000 - 243,000; Full time

Benefits offered by this job

medical coverage

dental coverage

vision coverage

paid time off

Employee Assistance Program

wellness and travel reimbursement

travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Senior Product Manager for Lodging to lead consumer-facing experiences across search, detail, and checkout. You will translate insights into a clear roadmap, partnering with design, analytics, and engineering to ship end-to-end experiences that delight travelers.

The role emphasizes customer empathy, experimentation mindset, and collaboration in a matrixed organization, with total cash ranges and location-based pay.

Qualifications

• 8+ years of relevant professional experience in B2C product management with a bachelor's degree, 6+ years with a master's, or equivalent professional experience.
• Demonstrated experience owning consumer-facing product areas across their full lifecycle — from customer discovery through scaled rollout — with measurable business outcomes.
• Strong customer intuition: able to get beneath surface metrics to understand the actual traveler problem, and translate that into product decisions with conviction.
• Proven experimentation mindset: able to design tests, define guardrails, interpret A/B results including inconclusive ones, and make data-informed decisions without waiting for perfect information.
• Track record of shipping work through cross-functional teams you don't directly manage — platform, design, analytics, and engineering partners.
• A strong UX partnership instinct — you've worked closely with design to craft end-to-end experiences that feel coherent, not just optimized by surface — and you can speak credibly to interaction and information design decisions.

Responsibilities

• Shape how millions of travelers experience finding and booking a stay on Expedia — from first search to front door — ensuring every touchpoint feels designed for them, not just functional.
• Develop deep empathy for specific segments of travelers: understand how they search, what makes them anxious, where they abandon, and what builds the trust that earns a booking.
• Translate customer insight into a clear, opinionated product roadmap — balancing fast wins that reduce friction now with longer-horizon bets on differentiated experiences families can't get elsewhere.
• Partner closely with Experience Design to craft end-to-end experiences that are coherent across surfaces — search, property detail, checkout, and post-booking — rather than optimizing surfaces in isolation.
• Drive a rigorous experimentation program: write sharp hypotheses grounded in customer problems, define success metrics that reflect real traveler value, and make confident ship/iterate/stop calls — including when data is messy or inconclusive.
• Operate effectively across a platform-dependent org: scope work against shared platform capabilities, manage cross-functional dependencies, and communicate trade-offs clearly to engineering, analytics, and senior stakeholders.
• Bring AI/ML thinking to consumer experience problems — whether that's smarter discovery, more relevant content, or personalization that adapts to traveler context — in ways that are safe, measurable, and meaningful to the customer.

Skills

B2C product management

Education

Bachelor's degree / Master's preferred

Tools

PRDs

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Senior Product Manager, Lodging

Introduction to the team:

The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.

In this role, you will:

• Shape how millions of travelers experience finding and booking a stay on Expedia — from first search to front door — ensuring every touchpoint feels designed for them, not just functional.

• Develop deep empathy for specific segments of travelers: understand how they search, what makes them anxious, where they abandon, and what builds the trust that earns a booking. Use customer advocacy data, user research, competitive intel, and behavioral data to stay close to the customer, not just the metrics.

• Translate customer insight into a clear, opinionated product roadmap — balancing fast wins that reduce friction now with longer-horizon bets on differentiated experiences families can't get elsewhere.

• Partner closely with Experience Design to craft end-to-end experiences that are coherent across surfaces — search, property detail, checkout, and post-booking — rather than optimizing surfaces in isolation.

• Drive a rigorous experimentation program: write sharp hypotheses grounded in customer problems, define success metrics that reflect real traveler value, and make confident ship/iterate/stop calls — including when data is messy or inconclusive.

• Operate effectively across a platform-dependent org: scope work against shared platform capabilities, manage cross-functional dependencies, and communicate trade-offs clearly to engineering, analytics, and senior stakeholders.

• Bring AI/ML thinking to consumer experience problems — whether that's smarter discovery, more relevant content, or personalization that adapts to traveler context — in ways that are safe, measurable, and meaningful to the customer.

Minimum Qualifications:

• 8+ years of relevant professional experience in B2C product management with a bachelor's degree, 6+ years with a master's, or equivalent professional experience.

• Demonstrated experience owning consumer-facing product areas across their full lifecycle — from customer discovery through scaled rollout — with measurable business outcomes.

• Strong customer intuition: able to get beneath surface metrics to understand the actual traveler problem, and translate that into product decisions with conviction.

• Proven experimentation mindset: able to design tests, define guardrails, interpret A/B results including inconclusive ones, and make data-informed decisions without waiting for perfect information.

• Track record of shipping work through cross-functional teams you don't directly manage — platform, design, analytics, and engineering partners.

• A strong UX partnership instinct — you've worked closely with design to craft end-to-end experiences that feel coherent, not just optimized by surface — and you can speak credibly to interaction and information design decisions.

Preferred Qualifications:

• Experience in online travel, lodging, or a comparable consumer marketplace where price transparency, booking confidence, and trust are central customer challenges.

• Deep familiarity with consumer shopping and booking surfaces: search results, detail pages, booking flows, and the moments that make or break a customer's confidence to complete a transaction.

• Familiarity with personalization, recommendation systems, or AI-powered search features — with a clear view of how to bring these capabilities to life for customers in ways that feel helpful, not gimmicky.

• Comfort in a matrixed, platform-dependent org: able to scope against shared roadmaps, surface dependency risks early, and keep delivery moving without direct engineering ownership.

• Strong written communicator — able to produce clear PRDs, crisp exec-facing narratives, and sharp decision documents that move stakeholders forward.

The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

• medical coverage

• dental coverage

• vision coverage

• paid time off

• Employee Assistance Program

• wellness and travel reimbursement

• travel discounts

• International Airlines Travel Agent Network (IATAN) membership

Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.