Senior Product Manager, Live Ops & Data for Online RPG

WB Games / Avalanche; California (MO); On-site; USD 123,000 - 228,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid holidays & vacation

Job summary

Warner Bros. Discovery is seeking an Advanced Product Manager for Avalanche, shaping live ops and telemetry-driven game features in a new online RPG. You will own roadmaps, define KPIs, write PRDs, and lead cross-functional teams through concept to post-launch iterations, balancing player empathy with analytical rigor.

The role requires 7+ years in product management, shipped live games, and deep data literacy; a competitive compensation package accompanies health and retirement benefits.

Qualifications

• 7+ years of Product Management experience with at least 2 years in a senior or lead PM capacity.
• Shipped or operated a live game.
• You are an active gamer invested in the online RPG and/or cozy genres.
• Deep, hands-on experience designing telemetry systems, defining what to instrument, why it matters, and how it gets implemented.
• Proven ability to build and own dashboards, not just consume them.
• Strong track record of building and maintaining product roadmaps in fast-moving environments ambiguous environments.
• Demonstrated experience leading cross-functional teams and driving alignment across design, engineering, creatives, and business stakeholders.
• Strong analytical foundation. You're comfortable in SQL, fluent with raw data, and skilled at forming hypotheses from ambiguous signals.
• Strong verbal and written communications skills, being able to explain the “why” clearly and align diverse teams around a shared product vision

Responsibilities

• Partner with other disciplines to craft features across your area from concept through release and into post-launch iteration, owning outcomes at every stage.
• Turn high-level business strategy and player insights into clear, prioritized roadmaps for team collaboration.
• Partner with leadership to define short- and long-term product vision, articulating tradeoffs with confidence and clarity.
• Write sharp, thorough PRDs, feature specs, and briefs that empower the team for clear alignment.
• Serve as the connective tissue between design, engineering, QA, and data, aligning teams around shared goals without sacrificing speed and vision.
• Lead indirect reports and collaborators toward shared outcomes, exemplifying ownership mindset and setting a high bar for execution.
• Facilitate decisions across stakeholders with competing priorities, building consensus grounded in data and player understanding.
• Communicate progress, risks, and pivots clearly and proactively up to leadership and across the team.
• Own the business outcomes of features in your area.
• Design and define telemetry schemas such as instrumentation plans, event taxonomies, and data contracts in close collaboration with engineering and central data teams.
• Build and maintain dashboards and reports that surface actionable insights across retention, engagement, monetization, and feature health.
• Define success metrics and KPIs for every feature before it ships and conduct post-mortems to understand feature performance and its impact on game health.
• Conduct deep-dive analyses to identify player behavior patterns, funnel breakdowns, and growth levers.
• Conduct market research to understand current trends, anticipate emerging ones, and ensure the product and team remain competitive.
• Translate product questions into analytics tasks, set clear hypotheses, and interpret results with the rigor and nuance.
• Champion a culture of data-informed decision-making across the team.
• Partner with other disciplines to craft the live ops calendar for your feature area that include seasonal content, in-game events, balance updates, and economy tuning.
• Monitor live service health post-launch, triaging issues rapidly and coordinating a swift, organized cross-functional response.
• Continuously analyze live data to identify retention risks and engagement opportunities, moving quickly to act on them.
• Balance the needs of today's players with the long-term health of the game’s economy and community

Skills

Telemetry design

Dashboarding

Roadmap planning

Cross-functional leadership

Data analysis

Product strategy

Live game operations

Tools

SQL

Job description

Warner Bros. Discovery is seeking an Advanced Product Manager for Avalanche, shaping live ops and telemetry-driven game features in a new online RPG. You will own roadmaps, define KPIs, write PRDs, and lead cross-functional teams through concept to post-launch iterations, balancing player empathy with analytical rigor.

The role requires 7+ years in product management, shipped live games, and deep data literacy; a competitive compensation package accompanies health and retirement benefits.