Senior Product Manager, Issuing

Adyen; Chicago (IL); On-site; USD 180,000 - 250,000; Full time

Job summary

Adyen seeks a Senior Product Manager to scale Issuing within our Financial Services product team in Chicago. You will own the Servicing roadmap, collaborating with Engineering, Design, Finance, Operations, Regulatory, and Compliance to deliver a fast, secure, and scalable platform.

You will lead with a data-first mindset and an AI-forward approach, balancing reliability with innovation to monetize spend and drive customer value across globally distributed users.

Qualifications

• 8+ years building high-scale products in fast-growing tech or fintech environments.
• 2+ years of experience in cards or payments products.
• Execution: delivering complex product initiatives at scale with autonomy.
• Customer centric: translate technical complexity into customer impact.
• Product: strong instincts, data-driven decisions, focus on business impact.
• Leadership: set vision and strategy for teams.

Responsibilities

• Set strategy and roadmap for the Servicing team.
• Understand customer needs and invest in features delivering value.
• Lead platform-scale execution with cross-functional teams to deliver a global, reliable platform.
• Operate with a data- and experimentation-first mindset to measure improvements.

Skills

High-scale product development

Card/payments domain experience

Data-driven decision making

Job description

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager, Issuing

We have a massive opportunity ahead of us – to scale Adyen’s financial products by 10x, ushering in the next phase of growth for the company. Adyen has built a Financial OS spanning Issuing, Banking, and Capital, powered by our unified global platform, banking licenses, and dynamic identity data.
We are looking for a Senior Product Manager to help scale Issuing, which will be foundational for Adyen’s next generation Financial Products. The Issuing team is on a mission to enable businesses to monetize spend by providing fast, secure, and efficient payments using cards. The role is based out of Chicago and sits within the Issuing team, which is part of our Financial Services product team.
Successful candidates will have demonstrated passion for financial technology and are excited about Adyen’s opportunity to build a meaningful issuing business in the next 2-5 yrs. In this role, you will be responsible for building and executing the roadmap for the Servicing product. The Servicing team manages Adyen’s card and transaction auditability, program servicing and dispute management. In this role, you will collaborate closely with our Product, Commercial, Design, Engineering, Finance, Operations, Regulatory, and Compliance teams to deliver customer and business outcomes.

What you’ll do

• Set strategy and roadmap for the Servicing team.
• Understand customer needs and make investments in products and features that deliver customer value.
• Lead platform-scale execution working closely with the Engineering, Product, Design, Finance, Operations, Regulatory, and Compliance teams to deliver an highly automated platform that scales globally without compromising reliability or trust.
• Operate with a data and experimentation first mindset defining success metrics for the team and adopting an AI-first product development approach that uses experimentation to measurably improve outcomes.

Who you are

• Experience - 8+ years building high-scale products in fast growing tech or fintech environments. 2+ years of experience in cards or payments products.
• Execution - track record of delivering complex product and platform initiatives at scale. Comfortable operating in ambiguity with high autonomy and ownership.
• Customer centric - You are able to translate technical complexity back to customer impact and understand the needs of different customers.
• Product - PM at heart with strong product instincts, data-based decision mindset, and highly focused on business impact. Demonstrated passion for AI-forward thinking.
• Leadership - demonstrated ability of setting vision and strategy for teams. Strong sense of initiative and self-motivation.
• Communication - a clear, compelling communicator who is comfortable interacting with both internal and external stakeholders from varying disciplines and cultures.
• Mindset - entrepreneurial mindset with a strong bias toward action and ability to move fast in the midst of ambiguity.

Total rewards & compensation

The annual base salary range for this role is $180,000 - $250,000. Compensation is based on factors including qualifications, experience, and location. Total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.

This role is based in our Chicago office. We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.

Diversity, Equity, and Inclusion at Adyen

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.

If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we’ll do our best to accommodate them where possible.

EEO statement

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.