Senior Product Manager, Insights and Growth

Global Payments Inc.; Cincinnati (OH); On-site; USD 158,000 - 238,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Product Manager - Insights and Growth to lead the definition and execution of products that transform data into actionable insights, enabling customers to optimize performance and uncover growth opportunities.

You will own the domain from vision through execution, collaborating with engineering, design, data, and business leaders to deliver measurable value. Based in Cincinnati, OH, you will help shape analytics, reporting, billing, reconciliation, and

Qualifications

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience building analytics, reporting, growth, or customer-facing technology products.
• Strong analytical, strategic, and communication skills.
• Proven ability to translate customer needs into measurable business outcomes.
• Experience working in fast-paced, highly collaborative environments.
• Proven experience defining and executing product strategy and roadmaps.
• Experience delivering customer-facing digital products.
• Strong analytical and quantitative problem-solving skills.
• Experience using customer insights and data to drive product decisions.
• Demonstrated success driving measurable business outcomes.
• Strong communication, presentation, and stakeholder management skills.
• Ability to operate effectively in ambiguous and rapidly evolving environments.
• Experience leading cross-functional teams without direct authority.

Responsibilities

• Define and execute product vision, strategy, and roadmap for insights, reporting, analytics, billing, and growth-oriented products.
• Identify opportunities to create new customer value through data, intelligence, and adjacent financial services.
• Lead discovery efforts to understand customer needs, business challenges, and growth opportunities.
• Develop reporting and analytics capabilities that improve customer decision-making.
• Create reconciliation and billing experiences that reduce operational complexity.
• Partner with engineering, design, data, and business stakeholders to deliver impactful solutions.
• Establish key performance indicators and measure product performance against business objectives.
• Analyze customer behavior and market trends to identify growth opportunities.
• Build business cases and investment recommendations for new product initiatives.
• Drive adoption, engagement, retention, and monetization outcomes across the portfolio.
• Communicate product strategy, roadmap progress, and business results to senior leadership.

Skills

Product Management

Analytics

Growth

Customer-facing tech

Education

Bachelor's degree

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Senior Product Manager - Insights and Growth to join our ever-evolving product team and help shape the future of global commerce.

What You’ll Own

We're looking for a Senior Product Manager - Insights and Growth, to help define the future of customer insights, financial intelligence, and growth solutions. In this role, you'll build products that transform complex data into actionable insights, helping customers better understand their business, optimize performance, and unlock new opportunities for growth. You'll work across reporting, analytics, billing, reconciliation, and emerging financial solutions to create experiences that deliver measurable customer value. This is a unique opportunity to own a strategic product domain from vision through execution. You'll partner closely with engineering, design, data, and business leaders to bring innovative ideas to market while shaping the future of an expanding platform.

• Define and execute product vision, strategy, and roadmap for insights, reporting, analytics, billing, and growth-oriented products.


• Identify opportunities to create new customer value through data, intelligence, and adjacent financial services.


• Lead discovery efforts to understand customer needs, business challenges, and growth opportunities.


• Develop reporting and analytics capabilities that improve customer decision-making.


• Create reconciliation and billing experiences that reduce operational complexity.


• Partner with engineering, design, data, and business stakeholders to deliver impactful solutions.


• Establish key performance indicators and measure product performance against business objectives.


• Analyze customer behavior and market trends to identify growth opportunities.


• Build business cases and investment recommendations for new product initiatives.


• Drive adoption, engagement, retention, and monetization outcomes across the portfolio.


• Communicate product strategy, roadmap progress, and business results to senior leadership.

What You’ll Bring

• Bachelor's degree required.


• 7+ years of Product Management experience.


• Experience building analytics, reporting, growth, or customer-facing technology products.


• Strong analytical, strategic, and communication skills.


• Proven ability to translate customer needs into measurable business outcomes.


• Experience working in fast-paced, highly collaborative environments.


• Proven experience defining and executing product strategy and roadmaps.


• Experience delivering customer-facing digital products.


• Strong analytical and quantitative problem-solving skills.


• Experience using customer insights and data to drive product decisions.


• Demonstrated success driving measurable business outcomes.


• Strong communication, presentation, and stakeholder management skills.


• Ability to operate effectively in ambiguous and rapidly evolving environments.


• Experience leading cross-functional teams without direct authority.

It’s a bonus if you have

• Experience with analytics, reporting, business intelligence, or data products.


• Experience with financial services, fintech, payments, banking, or SaaS platforms.


• Experience with billing, reconciliation, monetization, or revenue-generating products.


• Experience launching new products from concept through commercialization.


• Experience supporting growth, retention, or customer expansion initiatives.


• Experience building zero-to-one products.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $157,800.00-$238,275.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale. This position is eligible for bonus.

Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to your application for positions that can be performed in Colorado.

Washington Candidates: Click here for information on the Fair Chance Act.