Senior Product Manager | Hardware & Platform Administration

ExtraHop; United States; Remote; USD 150,000 - 180,000; Full time

Job summary

A technology company is seeking a Senior Product Manager focusing on hardware and platform administration in a remote position. The role involves shaping the hardware strategy for their network detection and response platform. The ideal candidate has over 5 years of experience in product management, expertise in data center networking, and excellent communication skills. Additionally, this role offers a competitive salary package and benefits including flexible PTO and remote work options.

Benefits

Health, Dental, and Vision Benefits

Flexible PTO

Educational Reimbursement

401k with Employer Match

Hybrid and Remote Work Model

Qualifications

• 5+ years of product management experience with focus on hardware platforms.
• Knowledge of virtualization and storage systems.
• Strong analytical skills and data-driven decision-making.

Responsibilities

• Own the product strategy and roadmap for packet sensors.
• Lead development of platform administration capabilities.
• Engage with customers to gather requirements.

Skills

Product management

Network sensors

Communication skills

Analytical skills

Technical translation

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Packet capture technologies

Data center networking tools

Job description

Overview

Senior Product Manager | Hardware & Platform Administration — Remote

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises stay ahead of emerging threats with unmatched network visibility, context, and control. This role focuses on shaping our hardware and sensor strategy, including storage solutions, virtual appliances, and the administration interfaces that enable customers to deploy, manage, and optimize their NDR environments.

This opportunity shapes the foundation and management experience of our security platform while working with cutting-edge hardware and virtualization technologies to power next-generation security visibility and detection capabilities.

Key Responsibilities

• Own the product strategy and roadmap for packet sensors, packet stores, and record stores that power the NDR platform
• Lead the development of platform administration capabilities, including system configuration, network settings, and access management
• Drive requirements for physical hardware appliances and virtual/cloud-based sensor solutions leveraging major public cloud providers
• Lead SASE integration initiatives to expand platform capabilities and market reach for improved visibility
• Define and improve platform management experiences, including health monitoring, diagnostics, firmware updates, and system administration
• Enhance administrative workflows for packet captures, datastore management, and appliance settings, with a focus on scaling across multiple sensors and environments
• Coordinate with OEM providers on hardware specifications, inventory management, and forecasting
• Engage with customers, prospects, and internal teams to gather requirements and validate product direction
• Translate technical platform capabilities into clear business value for customers and stakeholders
• Collaborate with engineering and UX teams to deliver intuitive and powerful platform management tools

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred
• 5+ years of product management experience with focus on data center networking, hardware platforms, virtualization, or storage systems
• Knowledge of packet capture technologies, network sensors, or similar networking hardware
• Experience with enterprise system administration, network management interfaces, and platform configuration
• Understanding of authentication systems, user management, and access control frameworks
• Proven track record of successful product launches involving hardware or virtual appliances
• Strong analytical skills and data-driven decision-making capabilities
• Excellent communication skills with ability to translate complex technical concepts to various stakeholders

Preferred Qualifications

• Experience with network detection and response (NDR) or similar security technologies
• Knowledge of SASE architectures and integration approaches
• Familiarity with SAN/ESU technologies and enterprise storage solutions
• Understanding of cloud infrastructure and hybrid deployment models
• Experience with API design for platform administration and integration
• Background in network security, traffic analysis, or related fields
• Experience designing administrative UIs and system management workflows

Salary: 150,000 - 180,000 + bonus + benefits

About ExtraHop

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning — delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

ExtraHop is recognized by leading organizations for its innovation and commitment to building a world-class team. We are the only NDR vendor recognized as a leader by major analyst firms including the 2024 Gartner Magic Quadrant for Network Detection and Response, the 2023 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2024 Gigamon Radar Report for Network Detection and Response.

Benefits

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and Holidays (US) + Volunteer Time
• Non-Commissioned Positions may be eligible for Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

We look forward to exploring your potential contribution to ExtraHop. For more information, visit www.extrahop.com or follow us on LinkedIn.