Senior Product Manager, Hardware

Axon; Seattle (WA); Hybrid; USD 131,250 - 210,000; Full time

Benefits offered by this job

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Medical, Dental, Vision plans

Fitness Programs

Learning & Development programs

Job summary

A technology company is seeking a Product Manager based in Seattle, WA, to enhance public safety through innovative hardware and software solutions. The ideal candidate will have over 5 years of experience in product management and will work collaboratively within a hybrid schedule, focusing on customer insights and data-driven decisions. Competitive benefits include a salary range from $131,250 to $210,000 and various wellness programs.

Qualifications

• 5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices.
• Proven track record of delivering successful products that achieve business and customer outcomes.
• Experience working with product requirements, design, user research, and validation testing.
• Familiarity with quality, validation, and reliability processes for hardware products.

Responsibilities

• Partner with internal teams to prioritize solutions that improve outcomes.
• Work closely with Hardware and Software Engineering to define product improvements.
• Translate customer insights into clear product specifications.
• Gather and analyze quantitative and qualitative data from product performance.

Skills

Creative problem-solving skills

Excellent written communication

Proactive and self-directed

Ability to work through ambiguity

Strong organizational skills

Job description

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Your Impact

We are bringing the best of high technology to public safety in ways that will leave a positive mark on the world. Our mission is to protect life and protect truth, making the world safer through innovative connected devices and integrated software services.

What You’ll Do

Location: This role is based out of our Seattle, WA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Reports to: Director of Product Management. Direct Reports: None.

• Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes.
• Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products.
• Translate customer insights and technical requirements into clear product specifications and guidance for engineering.
• Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market.
• Gather and analyze quantitative and qualitative data from product performance, market research, and end users.
• Make data-driven product decisions while using sound intuition when data is limited.
• Problem-solve within real constraints and challenge assumptions where constraints may not truly exist.
• Define and track key performance metrics for your product, and drive continuous improvement.
• Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction.
• Operate with autonomy while reducing ambiguity for your team and peers.

What You Bring

• 5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices.
• Proven track record of delivering successful products that achieve business and customer outcomes.
• Experience working with product requirements, design, user research, and validation testing.
• Familiarity with quality, validation, and reliability processes for hardware products.
• Creative problem-solving skills, with the ability to simplify complex user interactions.
• Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences.
• Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments.
• Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments.
• Willingness to travel domestically and internationally as needed (up to ~15%).

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 131,250 in the lowest geographic market and USD 210,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.