Senior Product Manager - Generative AI Safety

TikTok; San Jose (CA); On-site; USD 186,000 - 295,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Paid time off

Job summary

TikTok is seeking a Product Manager to lead AI Safety Solutions for Generative AI features, partnering with cross-functional teams to shape strategy and roadmap.

This role emphasizes Trust & Safety, risk mitigation, bias detection, and content moderation while leveraging strong English and Mandarin communication with stakeholders in China and globally. Join a fast-paced environment focused on responsible innovation and scalable product delivery.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of product management taking technical consumer products from conception to launch.
• Strong technical background with experience working across AI/ML and engineering teams.
• High proficiency in English and Mandarin listening, speaking, reading and writing.

Responsibilities

• Lead development and implementation of AI Safety Solutions for Generative AI features.
• Partner with cross-functional leaders to assess performance and plan for the future.
• Define product strategy, roadmap, and prioritize safety-focused initiatives.
• Identify and mitigate bias, monitor content moderation and platform integrity advances.
• Track metrics to measure effectiveness of Trust & Safety efforts and inform decisions.

Skills

Product management

AI/ML knowledge

Cross-functional collaboration

English

Mandarin

Education

Bachelor's degree

Job description

Responsibilities

We are looking for entrepreneurial spirits to join our Monetization Product Management team. You will have a ground floor opportunity to shape monetization efforts for TikTok. In this role, you will partner with cross-functional leaders to assess performance and plan for the future.

The Monetization team organization provides business is focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early-stage ideas into future-growth initiatives.

We are seeking a highly motivated and experienced Product Manager to lead the development and implementation of AI Safety Solutions for our cutting-edge Generative AI features.

• Product Sense and Strategy: Demonstrate a strong product sense, understanding user needs and market trends related to generative AI. Be able to contribute to the development of product strategy and roadmap, balancing innovation with Trust & Safety considerations.
• Deep Understanding of Generative AI: Possess a strong understanding of the capabilities and limitations of various generative AI models (e.g., text, image, audio, video).
• Expertise in Trust & Safety Principles: Demonstrate a solid grasp of core Trust & Safety principles, including content moderation, platform integrity, user safety, and privacy.
• Bias Detection and Mitigation: Have a strong understanding of bias in AI systems, particularly within generative models. Be proficient in identifying, analyzing, and mitigating various types of bias (e.g., demographic, representation, algorithmic).
• Content Moderation Expertise: Be knowledgeable about content moderation strategies and best practices, specifically as they relate to AI-generated content. This includes understanding the challenges of identifying and addressing harmful or misleading content created by generative models.
• Risk Assessment and Mitigation: Be able to conduct thorough risk assessments of generative AI products and features, identifying potential harms and developing effective mitigation strategies.
• Analytical and Problem-Solving Skills: Possess strong analytical and problem-solving skills to identify and address complex Trust & Safety challenges related to generative AI. Be able to analyze data, identify trends, and develop data-driven solutions.
• Metrics and Measurement: Define and track key metrics to measure the effectiveness of Trust & Safety efforts related to generative AI. Use data to identify areas for improvement and inform product decisions.
• Prioritization and Execution: Be able to prioritize competing demands and effectively execute on Trust & Safety initiatives within a fast-paced product development environment. This includes defining clear goals, tracking progress, and managing stakeholders.
• Staying Up-to-Date: Keep abreast of the latest advancements in generative AI research, as well as emerging Trust & Safety challenges and best practices. The field is rapidly evolving, so continuous learning is essential.

Qualifications

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in product management taking technical consumer products from conception to launch.
• Strong technical background with experience working across AI/ML and engineering teams
• High proficiency in English and Mandarin listening, speaking, reading and writing. Both English and Mandarin skill sets are required to support clients in China and to communicate with stakeholders.

Preferred Qualifications

• Master’s degree in Computer Science, Engineering, Business, or a related field

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $185600 - $295200 annually.

Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.