Senior Product Manager, E-Lights Life-Safety IoT

Hexmodal; New York (NY); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Parental leave

Unlimited PTO

Job summary

Hexmodal is seeking a Senior Product Manager to own the E-Lights emergency lighting suite end to end—from hardware requirements to deployment and ongoing customer success. You’ll drive certification, testing, and a data-driven product lifecycle for a life-safety system used by facilities teams and inspectors.

You’ll partner with hardware, firmware, and UX teams from NYC to deliver scalable releases, pilots, and post-ship support while shaping the product strategy and P&L with strong customer

Qualifications

• 6+ years of product management experience in hardware/IoT.
• Startup hardware experience at Series A/B/C.
• Shipped products with thousands of devices in market.
• Judgment under pressure; decisions based on evidence, not noise.
• Experience with products governed by prescriptive codes/standards (life-safety preferred).
• Strong technical fluency: firmware, devices, uplinks/downlinks, battery behavior.
• Hands-on data skills; able to build dashboards and use BI tools.
• Excellent written communication and structured product processes.

Responsibilities

• Own the E-Lights release process end to end from Alpha to Mass Production.
• Own certification: UL 924, NFPA 101/70 requirements in product specs.
• Lead testing: monthly 30-second tests and annual 90-minute tests with SOPs.
• Translate customer feedback into PRDs and stay involved in development.
• Build a systematic customer feedback practice with interviews and advisory board.
• Run pilots and demos with clear SOPs and sign-off criteria.
• Own post-ship customer experience: install, health, reporting, rapid triage.

Skills

Hardware & IoT

Data analytics

BI tools

AI fluency

Customer discovery

Education

BA/BS degree or equivalent

Tools

Jira

Confluence

Job description

Hexmodal is seeking a Senior Product Manager to own the E-Lights emergency lighting suite end to end—from hardware requirements to deployment and ongoing customer success. You’ll drive certification, testing, and a data-driven product lifecycle for a life-safety system used by facilities teams and inspectors.

You’ll partner with hardware, firmware, and UX teams from NYC to deliver scalable releases, pilots, and post-ship support while shaping the product strategy and P&L with strong customer