Senior Product Manager, Digital Pharmacy Experience

Rightway; New York (NY); On-site; Full time

Job description

About The Role

At Rightway, we believe managing your medications should feel simple, personal, and empowering. We’re looking for a Senior Product Manager to shape the pharmacy experience that our members use every day to take ownership of their medicine cabinet, connect with clinicians and pharmacists, and find the lowest-cost path to healthier lives.

In this role, you’ll be the owner of the digital pharmacy journey across our web and mobile apps—from a member’s first search for a medication, to choosing where to fill it, to tracking their ongoing prescriptions in a personalized digital medicine cabinet. You’ll design experiences that make pharmacy care seamless: clear benefits, easy checkout, timely reminders, and effortless access to retail, mail order, and specialty options. Your north star is driving member delight, engagement, and outcomes. That means building tools people want to use every day, supporting smarter choices, and creating trust through every interaction.

What You’ll Do

• Own and evolve the vision for Rightway’s digital pharmacy experience, keeping members at the center of every product decision.
• Build intuitive, engaging features—like drug search, cost transparency, benefits clarity, and personalized reminders—that turn complex pharmacy benefits into simple member experiences.
• Partner closely with design, engineering, and clinical experts to create elegant solutions that balance usability with operational and regulatory needs.
• Use experimentation, analytics, and member feedback to continually improve adoption, satisfaction, and outcomes.
• Inspire the team with insights about member behavior and trends in digital health, translating them into actionable roadmaps.
• Lead and mentor an Associate Product Manager, fostering a culture of creativity, empathy, and data-driven decision making.
• Stay curious—explore how AI, digital retail, and consumer health innovations can push our member experience forward.

Who You Are

• 4+ years of product management experience, ideally blending consumer product and healthcare expertise.
• Strong track record of shipping B2C experiences that drive engagement and habit formation.
• Comfortable with experimentation, behavioral design, and data-driven optimization.
• Excellent communicator and collaborator; able to rally engineers, designers, and clinicians around the member voice.
• Passionate about building healthcare experiences that are as intuitive and delightful as the best consumer apps.

Extra Credit

• Background in digital retail pharmacy or PBM member experiences.
• Experience with regulated markets (Medicare) or pharmacy data standards.
• Hands‑on exposure to AI‑powered product development or prototyping.
• Advanced degree in a relevant field (MBA, MPH, technical discipline).

Salary

Before commission potential: $146,000 – $200,000.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.