Senior Product Manager - Dev Platform

PayPal; San Jose (CA); Hybrid; USD 96,000 - 235,000; Full time

Job summary

A leading company in digital payments is seeking a Senior Product Manager to enhance developer experiences. This role involves strategic design, technical execution, and collaboration with various teams to ensure seamless integration for developers globally. If you have a strong background in product management and a passion for developer-centric solutions, this opportunity is for you.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Qualifications

• 8+ years of product and platform experience.
• Deep familiarity with developer-first ecosystems.
• Proven success in designing developer portals and documentation systems.

Responsibilities

• Design and evolve end-to-end developer journeys.
• Own the technical go-to-market plan for new APIs.
• Lead the vision for the developer portal and technical content.

Skills

Product Management

Systems Thinking

Human-Centered Design

Technical GTM Execution

Communication

Education

Bachelor's Degree in a related field

Tools

Postman

Swagger/OpenAPI

GitHub

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is committed to building and scaling the next generation of payment integration technologies for merchants, consumers and developers globally. The newly established Global Solutions Engineering organization will deliver products for Global Markets, including key strategic initiatives such as Digital Wallets, that will allow expansion of PayPal’s footprint through intuitive experiences. This team will be responsible for building out platforms that will accelerate time to value across all PayPal markets.

We’re seeking a Senior Product Manager, Integration Experiences who thrives at the intersection of systems thinking, human-centered design, and technical go-to-market (GTM) execution. In this role, you’ll lead the evolution of our developer experiences—from first-touch onboarding to full integration—with a special focus on building scalable, intuitive, and delightful journeys through modern developer portals, tools, APIs, and documentation.

This is not just about feature roadmaps—it’s about designing a cohesive system of engagement for developers and integrators globally, and driving adoption through strategic, data-informed GTM tactics.

You will partner deeply with engineering, design, DevRel, partnerships, marketing, and solution integrators (SIs) to ship world-class experiences and ensure developers can discover, evaluate, and integrate our solutions effortlessly.

Job Description:

Your way to impact:

As a key member of the product team, you will collaborate with engineering, design, and developer relations teams to build robust tools and frameworks that simplify integration processes.

Your expertise in end-to-end integration, developer support, and platform technologies will empower developers globally to adopt and integrate our solutions efficiently, ensuring exceptional experiences at every touchpoint.

Your day-to-day:

Developer Experience Strategy:

• Design and evolve end-to-end developer journeys, from discovery to integration, through developer portals, interactive docs, and sandbox environments.

• Apply systems thinking to design interconnected touchpoints across web, tools, documentation, and support that scale across use cases and global markets.

• Champion human-centered design, ensuring developer empathy and usability testing are baked into every step of product design and feedback loops.

Technical GTM Execution:

• Own the technical go-to-market plan for new APIs, SDKs, and developer tools—including internal readiness, launch kits, integration samples, and messaging frameworks.

• Define product marketing deliverables for launch: tutorials, solution briefs, API walkthroughs, onboarding flows, and technical webinars.

• Collaborate with Solutions Engineering, Partnerships, and SIs to co-create implementation playbooks and enablement tools for scaling adoption.

Developer Portal & Documentation Excellence:

• Lead the vision and roadmap for our developer portal and technical content platform, driving continuous improvement in discoverability, clarity, and personalization.

• Partner with tech writers, engineers, and DevRel to develop content standards and documentation strategies that scale across multiple products and verticals.

Developer Portal & Documentation Excellence:

• Define KPIs and success metrics for developer experience (e.g., time-to-first-call, time-to-live, documentation engagement).

• Leverage tools like Amplitude, Postman to measure usage patterns and identify drop-offs or experience gaps.

What you need to bring:

• 8+ years of product and platform experience, ideally building developer platforms, tools, APIs, or SaaS integrations.

• Deep familiarity with developer-first ecosystems, tools (Postman, Swagger/OpenAPI, GitHub), and modern developer UX principles.

• Strong understanding of technical GTM playbooks: beta programs, onboarding kits, solution architecture docs, changelogs, versioning strategies.

• Proven success designing or evolving developer portals, onboarding frameworks, and in-product documentation systems.

• Experience collaborating with risk, compliance, and legal teams to launch secure and compliant APIs or services.

• Ability to synthesize complex technical systems into simple, usable product flows and communicate them clearly to internal and external audiences.

• Strong communication, program management, and cross-functional influence skills—especially in highly matrixed environments.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com .

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail] .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.