Senior Product Manager, Delivery

RxPx; United States; Remote; USD 71,000 - 92,000; Full time

Job summary

RxPx is seeking a Senior Product Manager, Delivery to lead the delivery of our product roadmap and new client program launches across Healthcare Professional and Patient product platforms. Reporting to the VP Product, this role is primarily focused on delivery: owning product releases from requirements through launch and overseeing the work of the Product Owner and Implementation team.

The role also partners with the VP Product on discovery and research and development for selected initiatives.

Qualifications

• 5-7 years in product management within regulated industries such as pharma or healthcare.
• Experience delivering third-party system integrations (RESTful APIs, SFTP).
• Ability to define requirements and acceptance criteria, manage backlogs and releases.
• Balancing client needs with product objectives and communicating decisions clearly.
• Experience with adverse event reporting, MLR/REMS in patient support programs is a plus.
• Coaching or mentoring product owners or business analysts is a plus.
• Experience using AI tools in product work and product analytics platforms.

Responsibilities

• Lead end-to-end delivery of product releases and client change requests from requirements through test, release and post-launch support.
• Evaluate client requests and decide between configuration, client-specific solutions or new platform capabilities; communicate decisions clearly.
• Ensure requirements, user stories and acceptance criteria are complete and testable before development.
• Oversee Product Owner and Implementation team, coaching to improve delivery quality.
• Lead third-party integrations including data mapping and interface specs; ensure regulatory documentation.
• Oversee UAT, defect triage and release readiness with quality/regulatory evidence.

Skills

Strong communication

Distributed teams

Requirements & acceptance criteria

AI tools experience

Tools

RESTful APIs

SFTP transfers

AI prototyping tools

Job description

Location: North America / Remote (Pacific Time preferred)

Salary Range: $ 100,000 CAD-$130,000 CAD

Senior Product Manager, Delivery

Department: Product

Reports To: VP Product

Employment Type: Full-time

Location: North America / Remote (Pacific Time preferred)

Salary Range: $ 100,000 CAD-$130,000 CAD

About RxPx

RxPx is an award-winning global digital health technology platform that helps doctors, patients and caregivers more easily manage complex conditions and specialty therapies. The platform is used by the world's leading pharmaceutical manufacturers and life sciences organizations to improve patient safety, adherence and outcomes, and to ease healthcare professional workload related to specialty therapies.

Our No Patient Alone mission unites a passionate, dedicated team of developers, designers, data scientists, health professionals and business leaders. As a PE-backed company with an established record of success, industry recognition and a strong client roster, you will join a seasoned team respected for its thought leadership and consultative approach to building long-term partnerships across the pharmaceutical, life sciences and healthcare ecosystem.

Position Summary

RxPx is seeking a Senior Product Manager, Delivery to lead the delivery of our product roadmap and new client program launches across our Healthcare Professional and Patient product platforms. Reporting to the VP Product, this role is primarily focused on delivery: owning product releases from requirements through launch and overseeing the work of the Product Owner and Implementation team. The role also partners with the VP Product on discovery and research and development for selected initiatives.

The ideal candidate combines strong execution discipline with sound product judgment, ensuring client needs are met in ways that strengthen the platform over time, within a highly regulated healthcare environment.

Key Responsibilities

Product Delivery

• Lead end-to-end delivery of product releases and client change requests, from requirements definition through user acceptance testing, release and post-launch support.
• Evaluate client requests and recommend whether each is best addressed through configuration, a client-specific solution or a new platform capability; communicate these decisions clearly to clients and internal stakeholders.
• Ensure requirements, user stories and acceptance criteria are complete, clear and testable before development begins.
• Oversee the work of the Product Owner and Implementation team, providing coaching and guidance to improve the quality and consistency of delivery.
• Lead the definition and delivery of third-party integrations, including data mapping, interface specifications and testing.
• Oversee user acceptance testing, defect triage and release readiness, ensuring documentation and validation evidence meet quality and regulatory standards.
• Ensure product changes follow change control, privacy, security and quality management processes, and support client audits and compliance reviews.
• Apply AI tools and automation across the delivery lifecycle to improve the speed, quality and consistency of requirements, testing, documentation and release management.
• Collaborate with Engineering, Design, Implementation and Client Services to manage scope, timelines and risks.

Discovery and Product Development

• Partner with the VP Product to lead discovery on selected initiatives, including user research, problem definition and solution validation.
• Use AI-enabled tools to prototype user experiences and workflows, and validate concepts with users, clients and Engineering prior to development.
• Contribute to the evolution of the design system and front-end component architecture to support consistent delivery across platforms.
• Help define, evaluate and responsibly deliver AI-enabled product features, including appropriate evaluation criteria and safeguards.
• Use product analytics to measure adoption and impact, and apply insights to future product decisions.

Required Qualifications

• Minimum of 5-7 years of product management or product ownership experience, including delivering products in a regulated industry such as pharmaceuticals, life sciences, healthcare or financial services.
• Demonstrated experience delivering third-party system integrations, including RESTful APIs and SFTP-based file transfers.
• Proven ability to define requirements and acceptance criteria, manage backlogs, coordinate user acceptance testing and manage multiple concurrent releases.
• Demonstrated ability to balance client requirements with long-term product objectives, and to communicate decisions constructively to clients and stakeholders.
• Experience with adverse event reporting, MLR review and REMS requirements in patient support programs.
• Experience coaching or mentoring product owners, business analysts or other team members.
• Practical experience using AI tools in product work, such as prototyping, research synthesis or documentation.
• Experience with product analytics platforms such as PostHog, Mixpanel, Amplitude or Looker.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
• Experience working effectively with distributed teams across multiple time zones.

Preferred Qualifications

• Experience in the pharmaceutical or life sciences industry, particularly with patient support programs.
• Experience with design systems, front-end component architecture and AI-assisted prototyping.
• Background in forward deployed engineering, solutions engineering or implementation.
• Knowledge of regulatory and quality frameworks such as HIPAA, ISO 27001, ISO 13485, Computer System Validation and 21 CFR Part 11.
• Familiarity with AI governance standards for regulated environments, such as ISO/IEC 42001.
• Knowledge of healthcare interoperability standards such as HL7 and FHIR.

Work Environment

This is a remote-first position within a distributed global team, using digital collaboration tools for daily operations. Pacific Time is preferred but not required; the role requires regular overlap with business hours in North America and Australia.

Other Information

This job description is not intended to be a comprehensive list of all duties, responsibilities or activities required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

Employment conditions, including public holidays, leave entitlements and statutory benefits, will align with the applicable regional employment standards of the employee's jurisdiction (Canada, USA or Australia) as stated in the employment agreement.

RxPx, Inc. is an equal opportunity employer committed to diversity and inclusion. We provide equal employment opportunities to all individuals without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, or any characteristic protected by applicable local, state, or federal laws in Canada, the USA, Australia, and other jurisdictions.