Senior Product Manager – Commerce & Payment

HP; Palo Alto (CA); On-site; USD 147,000 - 231,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave (4-12 weeks)

Job summary

HP’s Personal Systems division seeks a Senior Product Manager – Commerce & Payments to own end-to-end strategy, development, and growth of a next-generation commerce platform embedded in HP’s software and device ecosystem.

The role requires leading cross-functional teams across cashback, deals, subscriptions, payments, and recommendations, with close collaboration to Finance, Legal, and Privacy. This is a high-impact position with substantial executive visibility.

Qualifications

• 10+ years in product management, preferably in e-commerce, payments, or subscriptions.
• Proven ability to define strategy, roadmaps, and execute complex programs.
• Strong knowledge of payment systems, analytics, and Agile/Scrum.

Responsibilities

• Define vision, strategy, and multi-year roadmap for commerce and payment platform.
• Lead 0-1 product development across cashback, deals, subscriptions, and payments.
• Present strategy and roadmaps to VP-level and above.

Skills

Product management

Strategy development

Cross-functional leadership

Agile/Scrum

Data-driven decisions

Education

MBA or equivalent

Tools

Windows OS

Job description

HP’s Personal Systems division is building a next-generation commerce ecosystem designed to transform how millions of HP PC customers discover, purchase, and manage products and services.

Overview

HP’s Personal Systems division is building a next-generation commerce ecosystem designed to transform how millions of HP PC customers discover, purchase, and manage products and services.

The Media Network Solutions team is developing an intelligent, data-driven commerce platform embedded within HP’s software and device ecosystem. By leveraging customer behavioral data and HP-owned touchpoints, we deliver highly personalized recommendations, seamless payment experiences, and integrated subscription services.

We are seeking a Senior Product Manager – Commerce & Payment to lead the end-to-end strategy, development, and growth of this platform. This role is ideal for a product leader who thrives in 0-1 environments, understands modern commerce systems, and can drive cross-functional execution at scale.

Key Responsibilities

Product Strategy & Execution

• Define and drive the product vision, strategy, and multi-year roadmap for HP’s commerce and payment platform
• Lead 0-1 product development across cashback, deals, subscriptions, payments, and recommendations
• Present product strategy, business cases, and roadmap to senior leadership (VP-level and above)

Platform & Experience Development

• Partner with design teams to define end-to-end customer experiences across Windows, web, and HP software ecosystem
• Collaborate with engineering to define technical architecture and deliver scalable, reliable systems
• Ensure tight integration across HP platforms and external partner ecosystems

Commerce & Payments

• Own product areas including:
  • Cashback and deals
  • Subscription purchase and lifecycle management
  • Payment processing and transaction systems
  • Intelligent recommendation systems
  • Work closely with finance to develop pricing strategies, revenue models, and financial forecasts

Data & Growth

• Leverage data to drive customer insights, personalization, and decision-making
• Define and execute A/B testing and experimentation frameworks
• Drive engagement and revenue growth through continuous optimization

Cross-Functional Leadership

• Collaborate across:
  • Engineering, Data Science, and Security teams to build robust, secure foundations
  • Marketing to define and execute go-to-market strategies
  • Finance and Accounting to ensure compliance and financial integration
  • Legal and Privacy teams to meet regulatory and compliance requirements
  • Manage relationships with external partners and drive integrations into HP’s ecosystem

Program & Stakeholder Management

• Lead complex, cross-functional programs involving global stakeholders
• Navigate ambiguity and align teams across a large organization

Required Qualifications

• 10+ years of product management experience, preferably in:
  • E-commerce, payments, subscriptions, or cashback platforms
• Proven experience in product strategy, roadmap development, and execution
• Strong understanding of:
  • Payment systems and transaction processing
  • Customer research, analytics, and insight generation
  • Software development lifecycle (Agile/Scrum)
• Experience working with:
  • Cross-platform ecosystems (Windows and web environments preferred)
  • Data-driven product development and experimentation (A/B testing)
• Demonstrated ability to:
  • Lead complex programs with diverse stakeholders
  • Communicate effectively through presentations, documentation, and executive storytelling
  • Navigate ambiguous, fast-paced environments

Preferred Qualifications

• Experience with:
  • Windows PC ecosystem and desktop user experience
  • Subscription lifecycle management and monetization models
  • Commerce financial modeling and revenue optimization
• Knowledge of:
  • Legal, compliance, and privacy requirements in payment and commerce systems
  • UX design principles (customer journey, wireframing, usability)
  • Product marketing, branding, and customer acquisition strategies
• Strong background in:
  • Data analytics, experimentation, and growth frameworks
  • Partner integrations and business development
  • MBA or equivalent business experience is a plus

What Success Looks Like

• Deliver a clear, compelling product vision and roadmap aligned across executive stakeholders
• Launch and scale a high-quality, secure, and seamless commerce experience for HP customers
• Establish and grow sustainable revenue streams from commerce services
• Drive measurable improvements in:
  • Customer engagement
  • Conversion rates
  • Revenue growth
• Contribute meaningfully to building a broader HP consumer software ecosystem

The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

Job

Software

Schedule

Full time

Shift

Shift 1, 0% premium (United States of America)

Travel

No

Relocation

Yes

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"