Senior Product Manager, Client Solutions

League; United States; Remote; USD 127,000 - 159,000; Full time

Job summary

A healthcare technology platform is seeking a Senior Product Manager to manage application strategy and client relationships. The ideal candidate will have over 5 years of experience in product management, preferably within the healthcare space. Responsibilities include developing product roadmaps, monitoring performance, and collaborating closely with clients to enhance solutions. Competitive benefits and a dynamic work environment are offered.

Benefits

Comprehensive Health Benefits

Performance-based bonuses

Employee Stock Option Program

Unlimited Paid Time Off

Growth Opportunities

Qualifications

• Experience with the healthcare payer market is preferred.
• Ability to work with large engineering teams.
• Experience working at a platform company.

Responsibilities

• Manage the roadmap for strategic customers.
• Develop client relationships and promote League solutions.
• Run product discovery and compile product requirements.

Skills

5+ years of Product Management or healthcare digital consulting experience

Client management skills

Agile development expertise

Problem-solving skills

Job description

Senior Product Manager, Client Solutions

About League

League is a healthcare consumer experience (CX) platform powered by artificial intelligence, serving millions of users and partnering with payers, providers, and health brands.

The role

Apps and Solutions (A&S) Senior Product Manager is a customer-facing role that helps define the long-term strategy and roadmaps of League applications. You will build and maintain strong relationships with client leaders and PMs, understand client priorities, ensure smooth implementations and feature delivery, provide expert product solutioning and clear client communication, and exercise strong product judgment. You will monitor solution metrics and participate in product reviews to contribute to solutions developed by other PMs.

In this role, you will:

• Manage the roadmap for strategic customers, identifying opportunities to create new capabilities or optimize existing ones.
• Develop the client relationship by offering, educating, and delivering League solutions; understand and promote the client’s vision and needs within League.
• Run product discovery, compile product requirements, and solicit engineering feedback to create strategic and compelling solution definitions.
• Serve as a subject matter expert on League platform capabilities.
• Proactively manage and prioritize the backlog of enhancements
  • Communicate effectively and clearly articulate trade-offs to internal and external leadership
  • Define requirements and value proposition of custom features and complex deployments
• Monitor application performance and identify opportunities to create more value and exceed goals
• Partner with Customer Success to be the primary Product Management point of contact with our customer

About You:

• 5+ years of Product Management or health care digital consulting experience
• Experience with the healthcare payer market is preferred
• Expert-level feature solutioning that includes soliciting internal and external stakeholder feedback, ensuring requirements are accurately captured, communication is clear, and expectations are well managed
• Strong client management skills with experience balancing client requests with organizational goals
• Experience working with large engineering teams of different types including systems integrators
• Experience working at a platform company, or on platform implementations
• Agile development expertise – embracing fast feedback loops (release often, release early, talk to customers, Minimal Marketable Product)
• Experience working with large corporate clients and communicating with corporate leaders
• Demonstrated problem-solving skills and business acumen
• Ability to quickly learn and gain proficiency in new areas
• Comfort in a fast-paced environment where priorities shift and needs may compete

What we offer:

• Comprehensive Health Benefits: Medical, dental, and vision coverage
• Bonus Program: Performance-based bonuses
• Employee Stock Option Program: Stock options for ownership and participation in company success
• Unlimited Paid Time Off: Flexible time off to recharge
• Spending Accounts: Tax-advantaged accounts for health and dependent care
• Wellness Days: Dedicated days to focus on health
• Growth Opportunities: Professional development and advancement
• Mentorship Program: Guidance from experienced leaders
• Flexible Ways of Working: Work arrangements that suit your life and productivity

Security-Related Responsibilities

• Compliance with Information Security Policies
• Compliance with League’s secure coding practices
• Responsibility for executing League's policies and procedures
• Notification of HR, Legal, Compliance & Security of incidents, breaches or policy violations

US Applicants

The compensation range below reflects the base salary target for the position across US locations and is exclusive of bonus, equity and benefits. The specific salary within this range is determined by the candidate’s skills and experience. Recruiters can share more details during the hiring process.

Compensation range for USA applicants

$127,000 - $158,700 USD

We are an equal opportunity employer and celebrate diversity. We do not require applicants to meet every qualification to be considered for a role. If you are excited about what you could accomplish at League, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance during the recruitment process, please contact [e-mail].

Our Application Process

Applying to a role you love can be exhausting. Here are potential next steps:

• You will receive a confirmation email after submitting your application.
• A recruiter will review applications and reach out if there is alignment with League's needs.
• If aligned, you will discuss goals with a recruiter and learn about the team-specific interview process.
• The final step is an offer, which we hope you will accept.
• Pre-joining checks include reference and background checks; additional checks may be required for US candidates depending on the role.

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