Senior Product Manager - AI/SCRM

Resilinc; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Senior Product Manager, where you'll lead impactful product initiatives in a fully virtual team. This role emphasizes collaboration across engineering, data science, and customer success to drive product clarity and execution. You'll engage directly with customers, ensuring solutions address real-world challenges in supply chain visibility and risk management. If you're passionate about technology with a mission to create resilient supply chains, this is an exciting opportunity to make a meaningful impact while growing alongside a dedicated team.

Qualifications

• 5+ years of product management experience in a SaaS or AI-driven environment.
• Experience with supply chain, compliance, or predictive analytics platforms.

Responsibilities

• Drive execution of roadmap initiatives from ideation through delivery.
• Engage directly with customers to gather feedback and validate ideas.
• Serve as the connective tissue between product, engineering, and GTM teams.

Skills

Product Management

SaaS Experience

Data Analytics

AI-driven Solutions

Communication Skills

Analytical Skills

Prioritization Skills

Job description

At Resilinc, we believe supply chains can be a force for good—protecting people, companies, and communities from disruption. Since 2010, we’ve built the Gold Standard platform for supply chain visibility, mapping, and AI-powered monitoring and analytics.

We’re a mission-driven, fully virtual global team focused on solving hard problems that matter. Join us and help shape the future of resilient supply chains.

You’ll be part of a team building technology with real-world impact—from helping global brands avoid disruption to improving supply chain transparency. At Resilinc, we value clarity, collaboration, and a bias toward action. You’ll have the opportunity to drive meaningful outcomes and grow alongside a passionate team.

About the Role

We are looking for a Senior Product Manager to help lead the execution of high-impact product initiatives across our platform. This role will report to the Head of Product Management and work cross-functionally with teams in engineering, data science, customer success, and go-to-market to define and deliver key parts of our roadmap.

You’ll help drive clarity and execution across one or more product areas—ranging from supply chain risk and compliance to data intelligence and AI-powered capabilities.

What You Will Do

Product Execution and Roadmapping

• Drive execution of roadmap initiatives from ideation through delivery—ensuring on-time, high-quality outcomes.
• Collaborate with engineering, design, and data teams to translate user needs into clear product requirements and specifications.
• Manage day-to-day product development activities—sprint planning, backlog grooming, and trade-off decisions.

Customer-Centered Innovation

• Engage directly with customers to gather feedback, validate ideas, and ensure we’re solving real problems.
• Contribute to product discovery efforts and work with design and research teams to test hypotheses and prioritize features.
• Stay informed on customer use cases, pain points, and industry trends to identify areas of opportunity.

Team Collaboration & Communication

• Serve as the connective tissue between product, engineering, and GTM teams—ensuring alignment and clear communication.
• Deliver clear product documentation, release plans, and stakeholder updates.
• Elevate product quality by focusing on usability, edge cases, and customer experience.

What You Will Bring

• 5+ years of product management experience in a SaaS, data, or AI-driven environment
• Experience with supply chain, compliance, risk, or predictive analytics platforms
• Proven ability to manage complex feature sets and cross-functional execution
• Strong communication, analytical, and prioritization skills
• Experience working with distributed teams and cross-border stakeholders
• Comfort working in fast-paced, ambiguous environments with a strong sense of ownership

What Will Make You Stand Out

• Familiarity with AI/LLM-powered applications or agentic architectures
• Exposure to enterprise customers and long-cycle B2B environments