Senior Product Manager — AI Quality & Evaluation

Wolters Kluwer N.V.; Chicago (IL); Hybrid; USD 118,000 - 207,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k) matching

Paid parental leave

Flexible hybrid schedule

Job summary

Wolters Kluwer N.V. is seeking a Lead Technology Product Manager focused on AI Quality & Evaluation to translate clinical quality standards into scalable product capabilities and workflows.

You will collaborate with clinical, data, engineering, legal, and compliance teams to operationalize AI evaluation before and after launch, driving automation, monitoring, and reporting to improve trust and reliability.

Qualifications

• 5+ years of product management experience in healthcare, enterprise SaaS, data-driven products, platform products, quality, or related areas.
• Strong product discovery and execution skills, including requirements definition, roadmap planning, experimentation, and metrics-driven decision-making.
• Ability to translate complex clinical, technical, quality, or risk concepts into practical product requirements and workflows.
• Experience working with engineering, data, clinical, compliance, customer-facing, or operational stakeholders.
• Strong analytical thinking and comfort defining metrics, dashboards, workflows, and decision criteria.
• Strong communication skills around quality, trust, tradeoffs, evidence, and customer value.
• Curiosity and learning agility around AI, evaluation methods, responsible AI, and emerging technologies.

Responsibilities

• Translate expert-defined quality standards and evaluation methods into product requirements, workflows, and roadmap priorities.
• Drive discovery and delivery for defined AI quality and evaluation capabilities, including tooling, automation, monitoring, evidence capture, and reporting.
• Partner with clinical, data science, engineering, product, legal, compliance, and customer-facing teams to operationalize AI evaluation before and after launch.
• Identify opportunities to automate and scale evaluation workflows while preserving appropriate expert oversight.
• Define product requirements for review workflows, issue triage, launch readiness, post-launch monitoring, and quality reporting.
• Use evaluation insights to inform product improvements, user experience, content quality, model behavior, and operational processes.
• Track emerging market practices and customer expectations related to AI quality, evaluation, benchmarking, and responsible AI.
• Translate AI quality and evaluation practices into clear narratives for product leaders, customer-facing teams, and internal stakeholders.

Skills

Product management

Healthcare domain

Requirements definition

Roadmap planning

Metrics & analytics

Cross-functional collaboration

AI/ML awareness

Job description

Wolters Kluwer N.V. is seeking a Lead Technology Product Manager focused on AI Quality & Evaluation to translate clinical quality standards into scalable product capabilities and workflows.

You will collaborate with clinical, data, engineering, legal, and compliance teams to operationalize AI evaluation before and after launch, driving automation, monitoring, and reporting to improve trust and reliability.