Senior Product Manager, AI Experiences

Dow Jones; United States; Hybrid; USD 61,000 - 84,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

20–30 days paid time off (holiday)

Remote work options

Meal benefit

Retirement plans

Well-being resources

Employee referral program

Job summary

Dow Jones is seeking a Senior Product Manager to shape how AI appears across our product portfolio, including consumer and professional information products. You will collaborate with internal platform teams to ensure AI experiences leverage reusable services and deliver real user value.

The role sits on the GenAI Experiences team and reports to the Director of Product Management. You will own AI experience roadmaps, work with cross-functional teams, and apply advanced AI patterns to create

Qualifications

• 7+ years of product management experience, with at least 2 years shipping AI-powered products in production.
• Experience translating user needs into AI experiences that drive retention and engagement.
• Familiarity with modern AI product patterns: retrieval/context engineering, evaluation frameworks, guardrails, and human-in-the-loop design.

Responsibilities

• Own the AI experience roadmap across surfaces with success measured by retention and user value.
• Translate user jobs into AI experiences using reusable shared capabilities.
• Collaborate with platform teams to collect requirements and run experimentation and measurement.

Skills

AI product management

LLMs

Retention focus

User research

Tools

AI platforms

Job description

Job Description:

About the Team :

Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting‑edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.

About the Role

Dow Jones is hiring a Senior Product Manager to help shape how AI shows up across our product portfolio. This role will help build the AI experiences across both consumer products (WSJ, Barron’s, MarketWatch) and our professional information products (Factiva, WSJ Pro, Oxford Analytica, Dragonfly). You will partner closely with the internal teams that build our AI agent and orchestration platform, our search platform, and our personalization platform to ensure the experiences you ship consume reusable services rather than one-off implementations. Most importantly, you will represent the end user (whether a subscriber on their morning commute or an analyst building a client briefing) in the AI roadmap to ensure our work represents something that adds value to their lives.

The role sits on the GenAI Experiences team and reports to the Director of Product Management.

You Will

• Own the AI experience roadmap for one or more surfaces across the portfolio, with success measured against retention, engagement, and demonstrable user value, not shipped feature count.
• Translate the specific jobs of our users (consumer subscribers, financial analysts, risk and legal professionals, researchers) into AI experiences that do the work, save the time, or reveal insight they could not surface on their own, and ship them on reusable shared capabilities rather than hand‑built per product.
• Partner with the internal platform teams to bring your users’ requirements into the shared capability roadmap, and run the experimentation and measurement discipline that lets us tell retention‑grade stories about AI impact.

You Have

• 7+ years of product management experience, preferably with at least 2 years shipping AI‑powered products in production (using LLMs, retrieval‑augmented generation, agent‑based or retrieval‑based systems).
• Experience owning a consumer, B2B, or enterprise product that serves a well‑defined user, ideally one where retention or engagement is the north‑star metric.
• Working fluency in modern AI product patterns: retrieval and context engineering, evaluation frameworks, guardrails, and human‑in‑the‑loop design, plus comfort reasoning about tradeoffs across model, prompt, data, and orchestration layers.

Nice to have:

• A track record of shipping on top of shared platforms (internal APIs, SDKs, developer tooling, or third‑party AI assistant integrations), with evidence of partnering with platform teams rather than building parallel one‑offs.
• Hands‑on experience with Model Context Protocol (MCP): has designed or shipped an MCP‑based integration for a third‑party AI assistant (ChatGPT, Claude, Slack, or similar), including the content‑rights and entitlement considerations that distribution through those channels brings.
• Experimentation and measurement discipline: can design an A/B test, define a retention‑oriented metric, and gate a release on both business and AI‑quality signals.

Our Benefits

• Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)
• Extra paid Time Off (30 days of holidays/year)
• Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter
• Meal benefit with Pluxee (171€/month on top of your salary)
• Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).
• Comprehensive Insurance Plans
• Well‑being Resources (200 USD allowance per quarter, Classpass, etc.)
• Family Care Benefits & Caregiving Support
• Subscription Discounts
• Employee Referral Program(2,500 USD for referring a talent)

Learn more about us and our benefits click here.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:

Dow Jones - Technology

Job Category:

Software Product Engineering

Union Status:

Non-Union role

Base Pay Range: 55,000 € - 75,000 €

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus‑eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits‑eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.