Senior Product Manager, AI Engagement

Five9, Inc.; United States; Remote; USD 100,000 - 150,000; Part time

Job summary

A leading tech company is seeking a Senior Product Manager to define and deliver AI-powered features for customer engagement. The role requires a Bachelor’s degree and at least 5 years of SaaS product management experience, with a strong focus on AI technologies. Join us in driving innovation and enhancing customer interactions through intelligent solutions.

Qualifications

• Minimum of 5 years of experience in software product management, preferably in enterprise SaaS.
• Proven track record of large-scale product deliveries and successful launches.
• Significant experience with AI, digital channels, and automation technologies.

Responsibilities

• Define, prioritize, and deliver AI-powered features for intelligent customer engagement.
• Utilize expertise in AI technologies to address challenges in outbound operations.
• Conduct market analysis to guide product roadmap and differentiation.

Skills

AI technologies

Software product management

Market analysis

A/B testing

Education

Bachelor's degree in computer science, engineering, business, or related field; MBA preferred

Job description

A company is looking for a Senior Product Manager, AI-Powered Engagement - Contractor.

Key Responsibilities:

• Define, prioritize, and deliver AI-powered features for intelligent customer engagement
• Utilize expertise in AI technologies to address challenges in outbound operations
• Conduct market analysis to guide product roadmap and differentiation

Required Qualifications:

• Bachelor's degree in computer science, engineering, business, or related field; MBA preferred
• Minimum of 5 years of experience in software product management, preferably in enterprise SaaS
• Proven track record of large-scale product deliveries and successful launches
• Significant experience with AI, digital channels, and automation technologies
• Experience in managing beta programs and conducting A/B testing