Senior Product Manager — AI Enablement Leader, GPN

Capital One; McLean (VA); On-site; USD 201,000 - 229,000; Full time

Job summary

Capital One is seeking a Sr. Manager, Product Management for AI Enablement in the Global Payment Network. Lead end-to-end AI use cases, develop the Knowledge Base and Context Engine, and partner across 15+ functions to move use cases from pilot to BAU. Drive adoption, ROI metrics, and scalable playbooks while balancing risk and innovation.

The role emphasizes transforming opportunities into scalable, governance-driven AI-powered product strategies within a large financial services environment.

Qualifications

• Bachelor’s or Master’s degree in a quantitative field or related field (Statistics, Economics, Analytics, CS, etc.)
• Or Bachelor's degree with at least 4 years of Product Management experience
• Experience translating business strategy into consumer-facing digital products
• Experience building/scaling knowledge management systems or data/content platforms
• Experience with AI/ML or Generative AI product development
• Experience leading large-scale, cross-functional requirements-gathering
• Experience in regulated or highly governed environments

Skills

AI/ML product

Cross-functional leadership

Knowledge management

Regulated environment experience

Education

Bachelor's or Master's in quantitative field

Bachelor's + 4 years PM

Job description

Capital One is seeking a Sr. Manager, Product Management for AI Enablement in the Global Payment Network. Lead end-to-end AI use cases, develop the Knowledge Base and Context Engine, and partner across 15+ functions to move use cases from pilot to BAU. Drive adoption, ROI metrics, and scalable playbooks while balancing risk and innovation.

The role emphasizes transforming opportunities into scalable, governance-driven AI-powered product strategies within a large financial services environment.