Senior Product Manager - Agentic AI experiences

TriNet; Atlanta (GA); On-site; USD 89,600 - 168,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life and disability insurance

401(K) savings plan

Employee stock purchase plan

Eleven company-observed holidays

PTO and leave program

Job summary

TriNet is seeking a Senior AI Product Manager to lead the strategy, development, and delivery of Agentic AI experiences across HR domains such as Payroll, Benefits, Workforce Management, HR Operations, and Compliance.

This role focuses on identifying high-impact opportunities, defining AI capabilities, and partnering with cross-functional teams to deliver intelligent, scalable, and trusted customer experiences.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field or equivalent practical experience.
• 5+ years of direct product management experience, with 2+ years building AI solutions.
• Experience owning products from strategy through launch in a cross-functional environment.
• Experience in enterprise SaaS, HR tech, workflow automation, or customer-facing platforms preferred.
• Experience with AI-powered products, conversational experiences, or intelligent systems is required.

Responsibilities

• Define the strategy, roadmap, and own execution of AI-powered product capabilities across HR domains such as Payroll, Benefits, Workforce Management, HR Operations, and Compliance.
• Identify and prioritize high-value AI use cases based on data insights, customer needs, operational pain points, business impact, and technical feasibility.
• Define product requirements for agentic experiences, including intent framing, user workflows, prompts, guardrails, data needs, and success metrics.
• Define foundational AI platform capabilities such as prompt management, prompt chaining, context awareness, agent-to-agent orchestration, MCP server and knowledge/data pipelines.
• Define evaluation frameworks and success criteria to measure AI behavior, accuracy, and overall product effectiveness.
• Balance cost, quality, and latency tradeoffs to deliver performant, reliable, and scalable AI experiences.
• Partner cross-functionally with domain product managers, engineering, data, UX, knowledge management, legal, and go-to-market teams to deliver scalable, compliant, and customer-centric AI experiences.
• Drive end-to-end product delivery from discovery and design through launch, measurement, and continuous improvement.
• Monitor product performance and business outcomes, using insights to optimize AI experiences, improve adoption, and inform roadmap decisions.

Skills

Product management

AI solutions

Cross-functional collaboration

Analytical thinking

Communication

Education

Bachelor's degree

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include payroll processing, human capital consulting, employment law compliance, and employee benefits such as health insurance, retirement plans, and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team, and our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, join us as we power our clients’ business success with extraordinary HR.

Don’t meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you’re excited about this role but your past experience doesn’t align perfectly with every single qualification, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Senior AI Product Manager

We are looking for a Senior AI Product Manager to lead the strategy, development, and delivery of Agentic AI experiences across HR domains such as Payroll, Benefits, Workforce Management, HR Operations, and Compliance. In this role, you will identify high-impact opportunities, define AI product capabilities, and partner cross-functionally to deliver intelligent, scalable, and trusted customer experiences.

This is a highly strategic and execution-oriented role for someone who is passionate about applying AI to solve real customer problems, improve operational efficiency, and drive measurable business outcomes.

Key Responsibilities

• Define the strategy, roadmap, and own execution of AI-powered product capabilities across HR domains such as Payroll, Benefits, Workforce Management, HR Operations, and Compliance.
• Identify and prioritize high-value AI use cases based on data insights, customer needs, operational pain points, business impact, and technical feasibility.
• Define product requirements for agentic experiences, including intent framing, user workflows, prompts, guardrails, data needs, and success metrics.
• Define foundational AI platform capabilities such as prompt management, prompt chaining, context awareness, agent-to-agent orchestration, MCP server and knowledge/data pipelines.
• Define evaluation frameworks and success criteria to measure AI behavior, accuracy, and overall product effectiveness.
• Balance cost, quality, and latency tradeoffs to deliver performant, reliable, and scalable AI experiences.
• Partner cross-functionally with domain product managers, engineering, data, UX, knowledge management, legal, and go-to-market teams to deliver scalable, compliant, and customer-centric AI experiences.
• Drive end-to-end product delivery from discovery and design through launch, measurement, and continuous improvement.
• Monitor product performance and business outcomes, using insights to optimize AI experiences, improve adoption, and inform roadmap decisions.

Qualifications & Experience

Education

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience (preferred).
• 5+ years of direct product management experience, with 2+ years of experience building AI solutions.
• Experience owning products from strategy through launch in a cross-functional environment.
• Experience in enterprise SaaS, HR technology, workflow automation, or customer-facing platforms preferred.
• Experience with AI-powered products, conversational experiences, or intelligent systems is required.
• Strong analytical and problem-solving skills with a data-driven approach to decision making.
• Excellent communication and stakeholder management skills across technical and non-technical teams.
• Familiarity with HR domains such as Payroll, Benefits, WFM, HR Operations, or Compliance is a plus.
• Passion for building trustworthy, useful, and impactful AI experiences.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $89,600 to $168,000. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location, and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven company-observed holidays, PTO and a comprehensive leave program. For detailed information about our benefits offerings, see https://www.trinet.com/documents/blt5b61a1040aae1904.

TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [e-mail] to request such accommodation.