Senior Product Manager

Datadome; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

DataDome is seeking a Senior Product Manager to define and execute platform strategy across the customer lifecycle, from onboarding to renewal. You will align customer experiences with shared technical foundations, working with Product, Engineering, Design, Data, Security, and Revenue Operations to craft a secure, automated platform.

You will shape the dashboard, onboarding, and cross-product workflows to improve adoption, scale, and efficiency, while balancing near-term customer needs with

Qualifications

• Proven product management experience in B2B SaaS or platform environments.
• Strong ability to translate customer needs into product strategy and roadmaps.
• Excellent cross-functional collaboration with product, eng, design, data, security, and revenue teams.
• Comfort working with APIs, data products, and scalable platform components.

Responsibilities

• Define and execute the strategy for the DataDome platform capabilities across the customer lifecycle.
• Lead the evolution of the unified dashboard and cross-product workflows for adoption and value realization.
• Shape onboarding, product-led growth, and expansion initiatives to accelerate time-to-value.
• Collaborate with Engineering and Architecture to build a secure, reliable, and scalable platform foundation.

Skills

Product strategy

B2B SaaS

Cross-functional leadership

Data-driven decisions

API & platform thinking

Job description

DataDome delivers real-time bot and agent trust management , enabling businesses to trust the intent behind their traffic-human, bot, or AI agent. Named a Leader in The Forrester Wave™ for Bot And Agent Trust Management Q2 2026, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily, analyzing the intent of every session so only trusted traffic reaches your business - powering growth across your sites, apps, APIs, and MCP servers. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 35+ global PoPs, and 80+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories-delivering traffic you can trust.

About the role

We are looking for a Senior Product Manager to define and execute the strategy for the capabilities that power the DataDome customer lifecycle, from first-time setup and configuration through daily operation, expansion, and renewal. This role connects the customer-facing platform experience with the shared technical foundations and internal workflows required to make DataDome easier to adopt, operate, and scale. You will work across Product, Engineering, Design, Data, Security and Revenue Operations to create a coherent, secure, and increasingly automated platform experience for both customers and internal teams.

This is a high-impact opportunity to shape the next generation of the DataDome platform. You will help customers adopt and expand their use of DataDome, while building the shared capabilities, AI-enabled experiences, and internal tools that make the platform easier to use, scale, and operate.

Your mission

Lead the evolution of a seamless DataDome platform experience across the customer lifecycle, from onboarding and integration through operation and expansion.

You will connect customer-facing experiences, shared technical foundations, and operational capabilities to make DataDome easier to adopt, administer, integrate, operate, and scale.

Customer experience and adoption

• Set the vision and roadmap for DataDome's shared platform and end-to-end customer journeys.
• Lead the evolution of the unified Dashboard and common components, creating an intuitive and consistent experience across products.
• Shape the workspaces, onboarding, product-led growth, and cross-product workflows that accelerate adoption and time-to-value.
• Unify how customers access insights, configure protection, and manage their organization across DataDome.
• Use AI to improve onboarding, self-service, customer insights, configuration, and expansion opportunities.

Shared foundations for trust, integration, and scale

• Define the product direction for shared platform capabilities, including identity, authentication, user management, SSO, and RBAC.
• Shape APIs, integrations, data ingress and egress, and developer-facing capabilities, including MCP and agent access.
• Partner with Engineering and Architecture on a secure, reliable, scalable, and cost-efficient platform foundation.
• Balance near-term customer needs with long-term platform leverage, resilience, and technical sustainability.

Commercial and operational scale

• Own the product strategy for capabilities supporting customer provisioning, configuration, support, and operations.
• Drive scalable workflows for entitlements, packaging, metering, billing, and account administration.
• Use AI to automate internal workflows and help teams make faster, better-informed decisions.
• Increase self-service and automation while reducing manual work, errors, and operational risk.

Strategy and outcomes

• Turn customer, business, and technical needs into a focused, outcome-driven roadmap.
• Make clear trade-offs across customer value, growth, platform leverage, reliability, and operational efficiency.
• Align Product, Engineering, Design, Security, Finance, Revenue Operations, and Go-to-Market teams around priorities and outcomes.

What success looks like

• Customers onboard faster, configure protection more easily, realize value sooner, and expand their use of DataDome.
• Shared capabilities increase consistency, reuse, and delivery speed across Product and Engineering.
• Self-service and automation improve the reliability and efficiency of provisioning, entitlements, metering, and billing.

What we look for

• Strong product management experience in B2B SaaS, platforms, infrastructure, APIs, data products, or operational systems.
• Technical fluency and the ability to engage deeply on systems, architecture, identity, security, data, and APIs.
• Business judgment that balances customer value, growth, cost, risk, and long-term platform investment.
• A track record of setting strategy, prioritizing ruthlessly, and shipping products with measurable impact.
• High agency, sound judgment, and comfort leading through ambiguity.
• …