Senior Product Manager

Gallup; San Francisco (CA); On-site; USD 200,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Employee stock ownership plan

Mass transit reimbursement

Family-building benefits

Employee assistance program

Job summary

Gallup is seeking a Senior Product Manager in San Francisco to own a portfolio of initiatives end-to-end, partnering with engineering, design, research, and leadership to drive adoption and ROI. The role emphasizes AI-enabled features, rigorous prioritization, and collaboration with enterprise clients and executives.

You will define scope, measure success, and guide product launches, balancing short-term delivery with long-term strategy in a data-driven environment.

Qualifications

• Six years of product management experience with strategy and execution.
• Experience sizing opportunities and building business cases.
• Strong stakeholder management with enterprise clients and executives.

Responsibilities

• Identify and size market opportunities using customer insights, signals, and Gallup data.
• Build business cases and align roadmaps with core products.
• Define success metrics, ROI expectations, and stop conditions before development.
• Drive end-to-end product decisions and prioritize initiatives.
• Engage with enterprise clients and senior stakeholders to test ideas.

Skills

Product strategy

Cross-functional leadership

Opportunity sizing

Stakeholder management

B2B SaaS experience

AI / LLM experience

End-to-end ownership

Education

Bachelor's degree in CS/related field

Job description

Turn promising opportunities into products that create meaningful value for customers and the business.

As a senior product manager at Gallup, you’ll anticipate where the market and our customers are heading, determine which opportunities are worth pursuing, and lead the development of products that strengthen Gallup’s portfolio and generate measurable returns.

This is not a maintenance role. You’ll own a portfolio of initiatives end to end, bringing structure and execution discipline to complex, cross-functional efforts and making thoughtful prioritization decisions. You’ll partner closely with engineering, design, research and senior product leaders to turn high-potential opportunities into products that customers value and that drive adoption, growth and return on investment.

What You’ll Do

• Identify and size market opportunities by synthesizing customer insights, market and competitive signals and Gallup’s data to determine where to play, which customer segments to serve and the potential return
• Build business cases, weigh initiatives against business impact, effort and risk, and maintain focused, well-communicated road maps aligned with the product managers who own core products
• Define success metrics, guardrails, ROI expectations and stop conditions before development begins, and establish the measures needed to evaluate results
• Drive end-to-end product decisions by clarifying problems, defining scope, validating assumptions with customers and deciding when an initiative should advance, pivot or stop
• Engage directly with enterprise clients, senior internal stakeholders and early adopters to test ideas, gather feedback and refine products
• Anticipate risks and surface trade-offs early to keep work focused and moving forward
• Partner with research and design to create exceptional user experiences grounded in behavioral science and Gallup’s rigorous research standards
• Lead cross-functional product launches in partnership with the launch program manager
• Help elevate product management standards, practices and capabilities across the team

What Makes You Stand Out

• Commercial judgment: You evaluate opportunities through the lens of customer value, ROI, revenue, retention and cost. You can size opportunities, build compelling business cases and make clear recommendations about where to invest — and when the evidence signals it’s time to stop.
• Persuasive leadership: You communicate complex ideas with clarity and diplomacy, earn trust with senior stakeholders and enterprise clients, and influence decisions across teams.
• Evidence-based thinking: You combine customer insight, market signals and behavioral data to make decisions, define meaningful measures of success and evaluate results objectively.
• End-to-end ownership: You have led every phase of product delivery, balancing day-to-day execution with long‑term strategy. You bring structure to ambiguity, make sound decisions and take accountability for product outcomes.
• Hands‑on AI experience: You prototype with modern LLM tools and APIs and have shipped or planned model‑driven features. You understand how to evaluate AI performance and can collaborate effectively with data scientists on model quality and trade‑offs.

What You Need

• Bachelor's degree in computer science, computer engineering or a related field, or equivalent experience, required
• At least six years of product management experience with accountability for product strategy and execution, including at least two years owning a complex product with multiple stakeholders, required; program or project management experience is valuable context but does not substitute for product ownership
• Demonstrated experience sizing opportunities, building business cases and prioritizing product investments based on business impact required
• Strong stakeholder management experience, including working with enterprise clients and senior executives, required
• Experience with B2B and B2B2C or multisided products preferred; direct consumer engagement and retention craft valued
• Experience in B2B SaaS, edtech, HR tech or assessment platforms preferred
• Experience leading cross‑functional product launches preferred
• Familiarity with assessment or psychometric content preferred
• A commitment to working on-site at Gallup’s San Francisco office at least three days per week required
• Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup .

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family‑building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $200,000-$240,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy . This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.