Senior Product Manager

Fidelity Investments Inc.; Salt Lake City (UT); On-site; USD 140,000 - 190,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Senior Product Manager to shape and deliver innovative digital experiences in the evolving financial services ecosystem.

You will identify customer needs, define product requirements, and partner with cross-functional teams to bring new capabilities to market. The role requires customer empathy, business acumen, and technical understanding to drive value for customers and partners.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years of experience in Product Management, Product Ownership, Business Analysis, or a related role.
• Experience delivering customer-facing digital products or technology solutions.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working in agile product development environments.
• Ability to translate customer and business needs into actionable product requirements.
• Experience collaborating with cross-functional teams including engineering, design, analytics, and business stakeholders.

Responsibilities

• Identify market opportunities, customer needs, and emerging industry trends.
• Develop product concepts, business cases, and value propositions.
• Partner with stakeholders to define product vision, goals, and success metrics.
• Evaluate competitive offerings and identify opportunities for differentiation and growth.
• Understand customer behaviors, pain points, and evolving expectations.
• Translate customer insights into product features and capabilities.
• Define user journeys and product experiences that improve customer outcomes.
• Advocate for solutions that balance customer value, business objectives, and operational efficiency.
• Use data and customer feedback to continuously improve products and experiences.
• Define and maintain product requirements, user stories, and acceptance criteria.
• Develop and manage product roadmaps aligned with strategic priorities.
• Partner with engineering and design teams throughout the product development lifecycle.
• Drive prioritization decisions based on customer impact, business value, risk, and technical feasibility.
• Support product launches, adoption initiatives, and ongoing optimization efforts.
• Collaborate with internal and external partners to deliver integrated solutions.
• Evaluate partnership opportunities that enhance customer value and business growth.
• Support initiatives involving APIs, digital connectivity, data exchange, and third‑party integrations.
• Monitor industry developments related to financial technology, open finance, digital ecosystems, and data sharing.
• Contribute to product strategies that leverage evolving ecosystem capabilities and market opportunities.

Skills

Product Management

Stakeholder Management

Agile Methodologies

Data Analysis

Communication

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Miro

Figma

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

We are seeking a Senior Product Manager to help shape and deliver innovative digital experiences within the evolving financial services ecosystem. This role will be responsible for identifying customer needs, evaluating market opportunities, defining product requirements, and partnering with cross‑functional teams to bring new capabilities to market.

The ideal candidate combines customer empathy, product thinking, business acumen, and technical understanding to deliver solutions that create value for customers and business partners alike. This individual will work closely with engineering, design, analytics, and business teams to define product strategy, prioritize investments, and drive successful execution. Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer‑first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.

Experience within the financial data sharing ecosystem, open finance, fintech partnerships, API products, or digital platforms is highly desirable.

Product Strategy and Discovery

• Identify market opportunities, customer needs, and emerging industry trends.
• Develop product concepts, business cases, and value propositions.
• Partner with stakeholders to define product vision, goals, and success metrics.
• Evaluate competitive offerings and identify opportunities for differentiation and growth.

Customer Experience

• Understand customer behaviors, pain points, and evolving expectations.
• Translate customer insights into product features and capabilities.
• Define user journeys and product experiences that improve customer outcomes.
• Advocate for solutions that balance customer value, business objectives, and operational efficiency.
• Use data and customer feedback to continuously improve products and experiences.

Product Planning and Execution

• Define and maintain product requirements, user stories, and acceptance criteria.
• Develop and manage product roadmaps aligned with strategic priorities.
• Partner with engineering and design teams throughout the product development lifecycle.
• Drive prioritization decisions based on customer impact, business value, risk, and technical feasibility.
• Support product launches, adoption initiatives, and ongoing optimization efforts.

Ecosystem and Partnership Management

• Collaborate with internal and external partners to deliver integrated solutions.
• Evaluate partnership opportunities that enhance customer value and business growth.
• Support initiatives involving APIs, digital connectivity, data exchange, and third‑party integrations.
• Monitor industry developments related to financial technology, open finance, digital ecosystems, and data sharing.
• Contribute to product strategies that leverage evolving ecosystem capabilities and market opportunities.

The Expertise and Skills You Bring

• Bachelor's degree or equivalent professional experience.
• 7 plus years of experience in Product Management, Product Ownership, Business Analysis, or a related role.
• Experience delivering customer‑facing digital products or technology solutions.
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working in agile product development environments.
• Ability to translate customer and business needs into actionable product requirements.
• Experience collaborating with cross‑functional teams including engineering, design, analytics, and business stakeholders.

Preferred Skills

• Experience in financial services, fintech, digital banking, or related industries.
• Knowledge of open finance, API‑driven platforms, or digital ecosystem business models.
• Familiarity with financial data sharing frameworks (FDX) and connectivity solutions.
• Experience working with third‑party integrations, APIs, and platform partnerships.
• Understanding of consumer‑permissioned data sharing, digital identity, authentication, and consent management concepts.
• Experience using product management and collaboration tools such as Jira, Confluence, Miro, Figma, or similar platforms.
• Experience leveraging analytics and customer insights to inform product decisions.

The Team

The Access API team provides a unified view of customer‑authorized financial information across multiple business lines and product types. Through a secure, client‑consented experience, customers can authorize the sharing of their financial data with approved third‑party applications and service providers.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full‑time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.