Senior Product Manager

Taxo; New York (NY); In loco; USD 170.000 - 210.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Descrizione del lavoro

Taxo in New York City is seeking a Senior Product Manager to turn clinical workflow insights into AI-powered administrative tools. You will work across clinicians, integration teams, and product groups to define what to build and how it delivers measurable value.

The role emphasizes hands-on EHR familiarity, driving discovery to adoption, and partnering with engineering to deliver reliable, privacy-conscious solutions. In-office, fast-moving team with focus on healthcare outcomes.

Competenze

• Deep, firsthand knowledge of clinical workflows and day-to-day EHR use, demonstrated through healthcare software shipped with clinicians and practice teams.
• Experience delivering healthcare software from discovery through adoption with measurable adoption or outcomes.
• Ability to map complex workflows, identify exceptions, and explain trade-offs clearly to technical and nontechnical colleagues.
• Practical understanding of EHR capabilities, integration constraints, data quality, and patient privacy in product decisions.
• Strong prioritization and analytical skills, with a track record of using customer feedback and product data to decide.
• Comfort working closely with engineers and taking ownership of details to get a product into use.
• Bonus: clinical/healthcare operations background; hands-on EHR integration; HL7/FHIR familiarity, or conversational AI.

Mansioni

• Get close to the workflow by spending time with clinicians and care teams to understand bottlenecks and exceptions.
• Own product decisions including discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered workflows.
• Turn complexity into clarity by translating clinical processes into clear product requirements and release plans.
• Connect the EHR by working with engineering on data flows, integrations, and handoffs.
• Measure real outcomes with adoption and efficiency metrics to guide iterations.
• Learn from deployment by incorporating rollout feedback with the implementation team.

Conoscenze

The Healthcare Expert

The Product Builder

The Translator

The Systems Thinker

The Decision Maker

The Owner

Bonus

Descrizione del lavoro

Senior Product Manager

Location: New York City | In-office

The Mission

“Leading healthcare into the agentic era.”

Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems.

Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.

The Opportunity: Turn Clinical Expertise into Product

As our Senior Product Manager, you’ll bring deep clinical and EHR knowledge into the decisions that shape Taxo. You’ll understand how care teams actually work, identify where automation can help, and turn that insight into products engineers can build and customers can use. This role is for someone who can move comfortably between a clinical workflow, an EHR integration, and a product decision.

What You’ll Do

• Get Close to the Workflow: Spend time with clinicians, practice teams, and healthcare operators to understand their workflows, bottlenecks, and exceptions.

• Own Product Decisions: Own product discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered administrative workflows.

• Turn Complexity into Clarity: Translate complex clinical and operational processes into clear product requirements and release plans, with measurable acceptance criteria for engineering and quality teams to validate.

• Connect the EHR: Work closely with engineering on EHR integrations, data flows, workflow dependencies, and human handoffs.

• Measure Real Outcomes: Define success measures for adoption, task completion, reliability, and time saved, then use evidence to guide iteration.

• Learn from Deployment: Turn clinic rollout feedback into reusable product improvements. Partner with the implementation team, which owns customer‑specific rollout plans, training, user acceptance testing coordination, and go‑live readiness.

Who You Are

• The Healthcare Expert: Deep, firsthand knowledge of clinical workflows and day‑to‑day EHR use, demonstrated through healthcare software you have shipped with clinicians and practice teams.

• The Product Builder: Experience delivering healthcare software from discovery through adoption, with concrete examples of workflow exceptions you addressed, integration trade‑offs you made, and measurable adoption or operational outcomes.

• The Translator: The ability to map complex workflows, identify exceptions, and explain trade‑offs clearly to technical and nontechnical colleagues.

• The Systems Thinker: Practical understanding of EHR capabilities, integration constraints, data quality, and patient privacy, grounded in product decisions you have made.

• The Decision Maker: Strong prioritization and analytical skills, with a track record of using customer feedback and product data to make decisions.

• The Owner: Comfort working closely with engineers and taking ownership of the details needed to get a product into use.

• Bonus: A clinical, clinical informatics, or healthcare operations background; hands‑on EHR implementation or integration experience; familiarity with HL7/FHIR, conversational AI, or workflow automation.

Why Taxo

Healthcare teams should be able to spend more time on patients and less time on administration. Help us build the products and company that make that possible.

• Clinical Knowledge That Counts: Use your healthcare experience to shape real product decisions and workflows.

• AI with a Clear Purpose: Focus on where automation can reduce work while preserving reliability and human oversight.

• Ownership from Discovery to Adoption: Follow the product from the first user conversation through launch and improvement.

Compensation

Base salary: $170,000–$210,000 USD annually

Equity: 0.15%–0.35%

Benefits: Health coverage

How We Work

Taxo is a small, fast, high‑conviction team. We care deeply about the problem, move with urgency, and take ownership of the work. We collaborate closely, make practical decisions, and keep improving through what we learn from customers.