Senior Product Manager

Clipboard; New York (NY); Remote; USD 140,000 - 200,000; Full time

Job summary

Clipboard is a remote-first marketplace connecting nurses and healthcare professionals with long-term care facilities. We are hiring a Senior Product Manager to own core domains of the marketplace, including pricing, matching, reliability, and facility onboarding.

You will run a domain where the right answer changes as the marketplace evolves, building a one-page mental model tied to customer conversations, data, and experiments.

Qualifications

• 6+ years of product management, with experience in marketplaces preferred.
• You’ve shipped meaningful features on a small, fast-moving team.
• You write clearly and often.
• Ability to work 2-3 days per week out of either our NYC or San Francisco office.

Responsibilities

• Build the mental model grounded in customer conversations, support tickets, Salesforce, and data.
• Pick the metrics that tell you how well you serve customers and propose proxies when needed.
• Steward improvements through research, experiments, core flow changes, and technical investments.

Skills

Product management

Marketplace experience

Writing skills

Job description

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

The Role

Clipboard is a Sequoia-backed marketplace connecting nurses and healthcare professionals with long-term care facilities, facilitating over 3 million shifts per year. We're hiring Senior Product Managers to own core domains of the marketplace. Think pricing, matching, reliability, facility onboarding; all the systems the business runs on!

The Work

You'll be running a domain where the right answer changes as the marketplace changes, and where your mental model and prioritization are the single most valuable artifact your team has.

You will:

• Build the mental model. Grounded in customer conversations, support tickets, Salesforce, and our own data.
• Pick the metrics. The ones that tell you and the org whether you're serving that customer well. When the right metric doesn't exist, you say so and propose the best proxy, limitations stated.
• Steward the improvements. Research, experiments, core flow changes, technical investments. An excellent PM here doesn’t just move metrics, they make prioritization calls that compound.

All of this gets written down and shared constantly. A one-page mental model your team can reference without you in the room. A monthly check-in. Enough visibility that engineers make autonomous decisions and leadership can push back at "is this the right bet" rather than "what's the bet." You'll work alongside an Applied Science team that owns the quantitative infrastructure your domain depends on: pricing algorithms, causal models, experiment frameworks.

• 6+ years of product management, with experience in marketplaces preferred
• You’ve shipped meaningful features on a small, fast-moving team
• You write clearly and often
• Ability to work 2-3 days per week out of either our NYC or San Francisco office

Who thrives here

• Extreme ownership: the buck stops with you regardless of what anyone else did or didn't do.
• Extreme curiosity: you ask "why" five times on the same problem before you're satisfied.
• You hold a clear point of view and update it visibly when the data disagrees.
• Background in marketplace product, ops research, or operating roles at fast-scaling startups is a strong signal.

Interview Process:

• Case Study via MeritFirst
• Case Study Interview
• Cross-functional Interview
• CPO Interview
• Offer!