Senior Product Manager

Veeva Systems; Boston (MA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is looking for an experienced Technical Product Manager in Boston, MA to lead the design of AI Agent solutions for Veeva PromoMats and Vault Medical. This role involves leveraging AI to enhance the content lifecycle for medical review processes. The ideal candidate has over 5 years of product management experience with a strong coding background in Python and familiarity with AI frameworks. The position offers a competitive salary of $100,000 to $200,000, along with various benefits including medical insurance and flexible PTO.

Qualifications

• 5+ years of enterprise software product management, engineering, or consulting experience.
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI.
• Proficiency in coding and experience with AI frameworks and APIs.
• Strong understanding of data flow design and prompt engineering.
• Ability to communicate complex AI concepts to non-technical stakeholders.

Responsibilities

• Lead design of production-ready AI Agent applications.
• Identify high-impact use cases for LLMs.
• Define KPIs for AI success and track performance.
• Drive design and development of AI prototypes.
• Partner with Engineering and UX to automate business processes.

Skills

Enterprise software product management

AI/ML applications

Strong coding skills in Python

Data flow design

Stakeholder communication

Collaboration with UX and Engineering

Tools

LangChain

LlamaIndex

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support flexibility to work from home or in the office. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Role

Make the work of our customers delivering life-changing medicines and treatments to patients more efficient and productive. We are looking for an experienced technical product manager to design and deliver high-value AI Agent solutions for Veeva PromoMats and Vault Medical. In this role, you will be the expert in leveraging AI to automate the content lifecycle, from speeding up the Medical, Legal, and Regulatory (MLR) review process to automating the generation of medical information responses. You will build AI agents that help commercial and medical affairs teams ensure compliance while accelerating the speed-to-market for critical health communications.

What You’ll Do

• AI Orchestration & Design: Lead the design of production-ready AI Agent applications, focusing on data flow orchestration, RAG architectures, and complex prompt engineering.
• Strategic Product Discovery: Identify high-impact use cases where LLMs can solve non-deterministic problems in the MLR and Medical Inquiry workflows.
• Performance & Value Metrics: Define and track KPIs for AI success, such as Reduction in MLR Review Cycles, Inference Accuracy, and Automated Reference Matching Precision, to demonstrate ROI to stakeholders.
• Prototype to Production: Drive hands-on design and development of AI prototypes while ensuring scalability and quality standards of the Veeva Vault platform.
• Process Automation: Partner with Engineering and UX to automate key business processes, such as identifying compliance risks in promotional materials or triaging complex medical inquiries.
• Stakeholder Alignment & Evangelism: Work with Application PMs to integrate AI capabilities and present the value proposition to internal leadership and external stakeholders.

Requirements

• 5+ years of enterprise software product management, engineering, or consulting experience
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency: Strong coding skills in Python and experience with AI Frameworks (e.g., LangChain, LlamaIndex) and APIs
• Architectural Knowledge: Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication: Ability to translate complex AI concepts into business value for non-technical stakeholders in Legal, Medical, and Regulatory departments
• Collaboration: Proven track record of working with UX and Engineering to build intuitive tools for complex workflows

Nice to Have

• Domain Expertise: Direct experience with Veeva Vault PromoMats or Vault Medical
• Life Sciences Experience: Familiarity with MLR review processes, 2253 submissions, or Medical Information (MedInfo) workflows
• Data Background: Experience as a data scientist, machine learning, or data engineering role

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary within the range above or below, depending on experience and location. Compensation may include other types of compensation such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact [e-mail].